Find Mediators Near You:
Aaron Zeman
Aaron Zeman
  • 9797394372
  • 1300 S Polk St
    Suite 295
    Dallas, Texas 75224
  • Email

    Availability on Virtual Platforms

    • Zoom
    • Microsoft Teams
    • GoToMeeting
    • Skype

Practitioner Mediator

Practitioner MediatorThis mediator has at least 100 hours of mediation training, has mediated at least 50 cases for at least 200 hours, agrees to take part in at least 12 hours per year of continuing mediation education, and subscribes to's required standards of mediation practice..Featured Member

Aaron Zeman

Aaron B. Zeman is a mediator credentialed by the Texas Mediator Credentialing Association and received a Master of Arts in Dispute Resolution from SMU’s Simmons School and is a member of the American Arbitration Association. Aaron established Oak Cliff Conflict Management Group (OCCM) in 2022. OCCM seeks to provide mediation and conflict coaching to communities underserved by traditional Dispute Resolution practitioners.

Aaron was born in Pecos, TX, but he “grew-up” in Pecos, Lubbock, Pecos (again), Fredericksburg, Temple, Belton, College Station, San Antonio, and Dallas. As the product of a contentious divorce, bad mediation is something with which Aaron is familiar and understands how much wasted time and energy we can devote to issues that do not really matter. Aaron’s “vida loca” taught him to appreciate that conflict can be a creative force, and that endings are not always bad.

Aaron received a degree in Business Management from Texas A&M University in College Station, TX in 2007. He worked in corporate benefits consulting and employee compensation analysis for over a decade before returning to school. He began his graduate studies at the University of Dallas in Irving, TX in 2018 where he completed his studies in Psychology in 2020. Aaron finished his Master of Arts in Dispute Resolution from Southern Methodist University in Dallas, TX in 2023. Aaron Zeman is a doctoral candidate at SMU, studying historical responses to shared trauma, from a conflict engagement perspective.

Aaron lives with his partner in the Oak Cliff area of Dallas. They have a very opinionated black cat named Dorito. Aaron and Dane are addicted to college sports, but they are also active members at First Presbyterian Church (USA) of Dallas. They actively support the Dallas Symphony Orchestra and UKirk SMU.

Bertram-Zeman, LLC was established in 2022 and provides employee compensation analysis and internal dispute mitigation system design and consulting services.

Primary Counties of focus: Dallas County, Tarrant County, Brazos County, and Reeves County, Texas.


Despite conflict’s potentially destructive impacts on interaction, people have the capacity to change the quality of their interactions to reflect personal strength or self-confidence (the empowerment shift) and relative openness or responsiveness to the other (the recognition shift). Moreover, as these positive dynamics feed into each other, the interaction can regenerate and assume a constructive, connecting, and humanizing character. The model assumes that the transformation of the interaction itself is what matters most to parties in conflict – even more than settlement on favorable terms. Therefore, the theory defines the mediator’s goal as helping the parties to identify opportunities for empowerment and recognition shifts as they arise in the parties’ conversation, to choose whether and how to act upon these opportunities, and thus to change their interaction from destructive to constructive (Bush & Pope, 2002).

A transformative mediator should be able to:

  1. Be comfortable with conflict, including strong emotion and negative communication patterns.
  2. Respect the choices of the parties, including their choice to participate in the mediation. This should be done even if the mediator does not personally agree with the choice the parties are making.
  3. Be comfortable with a limited understanding of the parties’ conflict.
  4. Respect the parties, even if their actions, appearance, language, and attitudes seem completely different from those of the mediator.
  5. Be patient with the parties and the process of their interaction.
  6. Focus on the moment by moment events in the parties’ interaction.
  7. Attend to empowerment and recognition opportunities.
  8. Choose interventions (and non-interventions) based upon opportunities for party empowerment and/or recognition.
  9. Relinquish problem solving and control of the process.


Southern Methodist University, Dallas TX – Doctor of Liberal Studies (Cohort 9)

Southern Methodist University, Dallas TX – MA Dispute Resolution

University of Dallas, Irving TX – Graduate work in Psychology and Humanities

Dallas College, Dallas TX – Social Work

Texas A&M University, College Station TX – Bachelor of Business Administration in Management (Legal Track)

Texas A&M University, College Station TX – Certificate in International Business (Marketing and Communication Emphasis)

Areas Of Practice

  • Adoption
  • Adult Family
  • Boundary Disputes
  • Bullying
  • Business
  • Cannabis
  • Civil (general)
  • Civil Rights (discrimination)
  • Civil Union Dissolution
  • Community
  • Congregational
  • Cross Cultural
  • Divorce (all issues)
  • Divorce (parenting)
  • Education
  • EEOC
  • Elder
  • Faith Based
  • Family
  • General
  • International
  • Marital Mediation
  • Natural Resources
  • Neighbor to Neighbor
  • Non Profits
  • Online Family/Divorce
  • Online Mediation
  • Online Workplace
  • Organizational
  • Parent-Teen
  • Partnership
  • Pet Mediation
  • Prenuptial
  • Restorative (Criminal)
  • Restorative (Juvenile)
  • School/Education
  • Sexual Harrassment
  • Sports
  • Victim - Offender
  • Workplace

Additional Services

  • Collaborative Professional
  • Communication Skills Trainer
  • Conflict Coach
  • Facilitator
  • Mediation Consultant
  • Systems Designer



Liability Insurance

  • Yes

ADR Training

  • Southern Methodist University - MADR

Professional Associations

  • Texas Mediator Credentialing Association
  • Texas Mediation Traininers Roundtable
  • American Arbitration Association
  • National Notary Association
  • ESOP Association