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Amy Hollan
Amy Hollan

Associate Mediator

Associate MediatorThis mediator has at least 40 hours of mediation training, has mediated at least 10 cases for at least 40 hours, agrees to take part in at least 12 hours per year of continuing mediation education, and subscribes to's required standards of mediation practice..Featured Member

Amy Hollan

Amy Hollan became a mediator after seeing and experiencing the deep personal and professional costs of prolonged conflicts and legal battles in terms of time, money, energy, health, and relationships. Amy has benefitted from mediation in her own business dealings and personal relationships and seeks to help others choose a peaceful path when resolving disputes and conflicts.

Amy has over 25 years of senior and executive level human resources, operations, and entrepreneurial experience in a variety of industries and for companies such as CommuniCare, Culmen Real Estate Services, Ohio Living, Ohio Masonic Communities, and Otterbein Senior Life. As Principal and CHRO for Hollan Group LLC, Amy has collaborated with over 75 clients in a variety of industries to drive employee engagement, talent retention, and organizational growth while aligning HR strategies to business objectives.

Amy has completed the Basic Mediation Training Course and Exam (Certification #8511) through ADR Mediator Inc. and approved by the State Bar of New York. Amy is a certified Entrepreneurship and Business Coach (#013123-EBC) and Employee Performance Coach (#4376185) through Transformation Academy.

Amy holds a Bachelor of Science degree in Human Resources Management and graduated Summa Cum Laude from Franklin University.

ADR Experience

Amy has mediated hundreds of workplace conflicts and disputes among individuals, teams, and boards and has facilitated negotiations for labor union agreements, first and second step grievances, and internal ADR and dispute/problem resolution processes.

Her primary expertise is workplace mediation and areas of practice include:

  • Benefits and leave of absence disputes

  • Board of directors’ disputes

  • Breach of contract disputes

  • Compensation, bonus, commission, and equity disputes

  • Confidentiality, non-disclosure and non-competition disputes

  • Disciplinary action disputes

  • Discrimination claims

  • Employment contract disputes

  • Employment termination disputes

  • Grievances as part of dispute resolution process

  • Harassment claims, including sexual harassment

  • Intellectual property disputes

  • Interpersonal, team, or group conflicts

  • Job accommodation disputes

  • Partnership, shareholder, and founder conflicts

  • Performance evaluation disputes

  • Working conditions disputes

  • Workplace bullying claims

  • Workplace injury and accident disputes


Amy’s approach to mediation is grounded in fostering open communication, empathy, and mutual respect. At the heart of her mediation philosophy lies the belief that most disputes can be settled amicably with the right guidance and support.

Amy’s approach is to empower individuals and organizations to actively participate in shaping the outcome of their conflicts, rather than leaving decisions solely in the hands of others, and to create a safe and neutral space where all parties can express their perspectives freely, without fear of judgment or bias. Through active listening and empathetic engagement, Amy helps participants explore underlying interests, identify common ground, and brainstorm creative solutions.

Transparency, confidentiality, and fairness are paramount values in Amy’s mediation practice. She upholds strict ethical standards to ensure integrity and trustworthiness throughout the mediation process and facilitates a respectful environment in which all voices are heard.

Because every conflict is unique, Amy’s approach is flexible and adaptable to accommodate diverse needs and circumstances. Her goal is not just to resolve immediate disputes but to preserve professional relationships when possible and promote an ongoing workplace culture of open cooperation and collaboration.


Bachelor of Science degree in Human Resources Management from Franklin University

Areas Of Practice

  • ADA
  • Business
  • Commercial
  • Contracts
  • EEOC
  • Employment
  • Labor - Management
  • Non Profits
  • Online Mediation
  • Online Workplace
  • Organizational
  • Workplace

Additional Services

  • Communication Skills Trainer
  • Conflict Coach
  • Mediation Consultant
  • Ombuds
  • Strategic Planning



Fees and Provisos

The mediation fee for half-day mediation (4 hours) is $350 per party. Flat fee mediations are designed to be completed within the allotted time and includes the mediation hearing and conference time, document preparation time, and up to two hours of preparation and follow-up by the mediator outside of the hearing. Additional time, if required, is billed at the mediator’s standard rate of $75 per party per hour. A one-time administrative fee of $50 per party covers document handling and processing, online session coordination, signature platform, and payment processing fees.

Liability Insurance

  • Yes

ADR Training

  • Basic Mediation Training Course and Exam (Certification #8511) through ADR Mediator Inc. and approved by the State Bar of New York