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Bathabile Mthombeni
Bathabile Mthombeni

Senior Mediator

Senior MediatorThis mediator has at least 100 hours of mediation training, 500 hours of mediation experience, agrees to take part in at least 12 hours per year of continuing mediation education, and subscribes to's required standards of mediation practice.Featured Member

Bathabile Mthombeni

Bathabile K. S. Mthombeni, J.D., MSLOD, PCC

[email protected]

Bathabile K.S. Mthombeni, J.D, M.S., PCC is the founder of Untangled Resolutions, providing mediation and organizational ombuds services, workshop and process facilitation, leadership coaching, and organizational development services to organizations and communities. She is also the founder of Come Abide Here LLC, providing Racial Intelligence coaching and social justice dialogue facilitation services to organizations dedicated to taking their DEIJB goals from aspiration to action.

She serves on the DEIB Experts Committee for Root & Shoot, a Research Coordination Network comprised of seven academic societies funded by the National Science Foundation and is currently providing the RCN with conference Ombuds services and consulting regarding developing inclusive and equitable community behavioral codes. She has also delivered DEIB-centered facilitation for organizations including Chicago-based theater organizations The Factory Theatre and The Conspirators as well as to The Botanical Society of America. Her most recent clients have included Cornell University, RadiaSoft, and Creatives Rebuild New York (CRNY).

A ​cum laude​ graduate of Princeton University with an A.B. in sociology and certificates in African Studies, African American Studies, Women’s Studies and Visual Arts, Bathabile earned her J.D. from Columbia University. She earned a graduate certificate in Leadership and Executive Coaching and an M.S. in Leadership and Organizational Development from the Naveen Jindal School of Management from the University of Texas at Dallas.

Ms. Mthombeni first trained as a mediator in the Small Claims courts in New York City. After two years as a litigation associate at a Wall Street law firm, she began her career as an Organizational Ombudsperson at Columbia University. There she served as the Associate University Ombuds Officer for four years.

She spent a number of years serving on the roster of mediators for the New York City Civilian Complaint Review Board where she mediated disputes between police officers and civilians. She taught mediation and negotiation at John Jay College in Manhattan and serves as the University Ombudsman at Binghamton University. She credits her time as a mediator and facilitator at Occupy Wall Street as a pivotal experience.

In nearly 20 years as a speaker, mediator, dialogue facilitator, and coach, Bathabile has helped thousands of individuals to untangle their dilemmas and identify their best paths. She strives to create unique and transformative experiences for her clients that reveal the essence of their truths. As a facilitator she takes inspiration from adrienne maree brown’s description of transformative justice as, “. . .[T]he work of addressing harm at the root, outside of the mechanisms of the state, so we can grow in right relationship with each other.” (We Will Not Cancel Us pg. 5).

Bathabile is a human companion to canine companions MuShu, Mandla, Carmel, Bambi and Bella. She is an avid yarn crafter, podcaster/YouTube enthusiast, and a singer/songwriter/guitarist who has performed on New York City’s subway platforms and once lived in a tent.

ADR Experience

I first trained as a mediator in the mediation clinic at Columbia Law School in 2004. I have been on the roster of mediators for the New York City Civilian Complaint Review Board since 2005 (now inactive), served as a mediator at Occupy Wall Street, and currently serve as the mediation provider for Creatives Rebuild New York.

I have been an Organizational Ombudsperson since 2006 starting at Columbia University and then serving Binghamton University. I have mediated hundreds of cases and provided conflict coaching to well over 3000 people over the past 20 years.

I have taught conflict management and dispute resolution at the college and graduate school level and delivered numerous workshops on conflict management and dispute resolution skills building with an emphasis on cultivating inclusion and belonging.


I am solidly grounded in interest-based mediation and incorporate the core principles of non-violent communication and restorative justice in my approach . I strive to honor the dignity and integrity of each person I serve by respecting their rights to autonomy and self-determination and I believe in the connecting and healing power of active listening.


Princeton University – A.B. Sociology cum laude

Columbia Law School – J.D.

Naveen Jindal School of Management, University of Texas at Dallas – M.S. Leadership and Organizational Development with a Coaching concentration

Areas Of Practice

  • Adult Family
  • Business
  • Civil (general)
  • Civil Rights (discrimination)
  • Cross Cultural
  • Faith Based
  • General
  • Health Care
  • Marital Mediation
  • Medical Malpractice
  • Online Family/Divorce
  • Online Mediation
  • Online Workplace
  • Organizational
  • Sexual Harrassment
  • Small Claims
  • Workplace

Additional Services

  • Communication Skills Trainer
  • Conflict Coach
  • Facilitator
  • Mediation Consultant
  • Ombuds
  • Strategic Planning
  • Systems Designer



Fees and Provisos


$350/hr mediation

$275/hr consultation/conflict coaching

$3000 1/2 day workshop in person

$4750 Full day workshop in person

$1500 1/2 day workshop virtual

$2750 Full day workshop virtual

Liability Insurance

  • Yes

Professional Associations

  • International Coaching Federation
  • International Ombuds Association