Marilyn Shannon

Marilyn Shannon is an NCDRC Certified Superior Court Mediator, Trainer, Consultant, Coach and Speaker in the field of Communications and Conflict Resolution. Specializing in juvenile, family, and workplace mediations with an emphasis on special education issues, Marilyn has been involved in the business community for the past 25 years. She is best known for her body of work conducting workshops entitled “The Essence of Listening”. Marilyn is an active member of the Association for Conflict Resolution (ACR) and is currently Chair of the Spirituality Section and is a member of the Leadership Council. Marilyn is also involved with Source Education, a mediation and training company specializing in a conflict resolution workshop called “The Energy of Conflict."

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Articles and Video:

Listening to Transcend Conflict (03/01/04)
What will it take to transform our inner struggles and tumultuous encounters into healing relationships? We all know that listening is vital for resolving conflicts. What more then can be said beyond the existing skills of active listening, reflecting, and summarizing? Can there possibly be new ways to listen that haven’t already been tried? Yes! We believe that listening to our human energy holds the key to transcending conflict in a way that actually can transform relationships.

The Energy of Conflict: An Emerging Paradigm (10/27/03)
How do you see conflict? For most of us, we experience conflict as a heavy burden and an energy drain. And, when a conflict is resolved, we have all seen the visible difference in the parties’ moods, facial expressions, and even posture. Yet, this is an aspect of conflict that is quite difficult to quantify or even describe. We call this phenomenon ‘the energy of conflict’.