From the Mediation Matters Blog of Steve Mehta.I recently gave a seminar where we were discussing the importance of non-verbal skills. In that study, we talked about the famous Mehrabian...
By Steve MehtaThe opinions of the Mediator Ethics Advisory Committee are rendered pursuant to the authority of rule 10.900, Florida Rules for Certified and Court-Appointed Mediators and are based on the specific...
By Florida Mediator Ethics Advisory CommitteePGP Mediation Blog by Phyllis G. PollackIn a recent post entitled "Listening for the Emotions", I discussed that the best way to calm someone down is to address the emotion...
By Phyllis Pollack
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