Heitor Rodrigues is an international student from Sao Paulo, Brazil. He moved to the United States when he was fourteen years old. Currently he is majoring in Business with a focus in Operational Analytics, as well as a minor in Economics at the University of Oregon. He had the interest of learning about Conflict Resolution because of business, as he learned in the mediation class conflicts are surrounding us and just waiting to happen. And it is up to us and our past experiences to know how to handle them when they arise.