Jeffrey Krivis is the author of two books: Improvisational Negotiation: A Mediator’s Stories of Conflict about Love, Money, Anger—and the Strategies that Resolved Them, and How To Make Money As A Mediator And Provide Value To Everyone (Wiley/Jossey Bass publisher). He has been a successful mediator and a pioneer in the field for eighteen years. Krivis is on the board of visitors of Pepperdine Law School and serves as an adjunct professor of law at the Straus Institute for Dispute Resolution. Contact him at his website, www.firstmediation.com.
Mariam Zadeh spent two years training and co-mediating with Jeffrey Krivis before joining First Mediation Corporation as a full-time mediator in 2005. Prior thereto, she served as a trial lawyer in New York, New Jersey and California handling a variety of litigated disputes for both the plaintiff and defense bar in the areas of personal injury, medical malpractice, professional liability, and mass toxic torts. She has successfully mediated a wide variety of cases including, commercial, class action, premises liability, product liability, employment, real estate, ERISA, and other tort actions along with matters pending on appeal. In May 2006, Ms. Zadeh received an LL.M. in Dispute Resolution from the Straus Institute for Dispute Resolution at Pepperdine University.