Joan B. Kessler, Esq., Ph.D. is a neutral at JAMS with more than 15 years’ experience as an ADR professional. Dr. Kessler has a Ph.D. in communications and experience with empirical research and statistical analysis. She has mediated and arbitrated hundreds of diverse matters, including individual and class action employment; real property; business/commercial, including partnership and shareholder disputes; estate/probate/trust; insurance; and entertainment cases. With a law career spanning more than 30 years, she has the legal experience and knowledge to quickly understand complex legal issues. Dr. Kessler’s 10-plus years of experience as a jury researcher and consultant affords her the ability to provide key insights into jury dynamics.
Dr. Kessler is a uniquely qualified mediator, arbitrator and neutral evaluator whose training and education allow her to communicate effectively with attorneys and all parties involved in her matters. Her background in communications helps her to develop a rapport with even the most challenging, combative and high-profile personalities. She possesses a keen ability to bring parties together to reach resolution on even the most contentious of matters. Dr. Kessler uses her ability to speak Spanish and her understanding of inter-cultural uniqueness in Korean, Persian, Israeli, Armenian, and other cultures to help resolve disputes through mediation.