Kevin Stapley, founder of the Confrontation, Aggression & Liability Management (CALM) Program, is a highly trained conflict management professional with 20 years experience within the dynamic Health Care sector. In addition to providing confrontation management training, Kevin provides a variety of ADR services such as mediation, conflict coaching and consulting, always striving to exceed client's expectations. Kevin possesses a degree in Psychology, a Certificate in Dispute Resolution from York U, and is a WFA with the Workplace Fairness Institute.
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