Lynne McClure, Ph.D. is nationally-recognized as a leading expert in managing high-risk employee behaviors before they escalate to violence and other hostile acts at work.
Dr. McClure identifies eight categories of high-risk behaviors, based on personality disorders and mental illnesses defined in the Diagnostic & Statistical Manual IV (DSM-IV). Her categories portray what these conditions look like in the work setting. Unlike "profiles" - which focus on demographics, and which tempt managers to "diagnose" employees - her categories put structure on observable behaviors. Her methods empower managers to intervene early without contradicting ADA or EEO requirements. She received her doctorate in business from Arizona State University and has had counseling training at the Gestalt Institute and Milton Erickson Foundation.