Ever find yourself explaining the mediation, conflict coaching or ombuds process to people who seem to be skeptical of the process?
Okay, if you said no, either you are very new to the field or somehow magically mastered the process of convincing people to love it before you even have to explain it.
For those of you like me, who come across people who are skeptical for various reasons, including not being fully aware of what mediation/coaching/ombuds is or isn’t, I found the following article from Dan Rockwell, of the ‘Leadership Freak’ blog, titled Beating Skeptics.
He offers the following points with my comments added to each:
Read more on this and Dan’s explanation [HERE].
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