Featured Blogs Section

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Featured Blog Posts


Jim W Hildreth

Mother Lode Claim Jump

(1/11/19)Jim W Hildreth

The two groups were equally divided and the Superior Court was wise’in sending this to Mediation.

Gregorio Billikopf

Hosting Gregorio Billikopf's Empathic Listening Audio Seminar

(1/11/19)Gregorio Billikopf

Last year, I came across an awesome free resource for learning mediation and as part of that, empathic listening.

Jessica Baen

Civil Discourse: The Means or the End?

(1/11/19)Jessica Baen

This article discusses facilitating political dialogue with Make America Dinner Again.

Graham Ross

Online Dispute Resolution Moves to the Courts

(1/11/19)Graham Ross

The second half of 2018 has seen a marked increase in conferences including, if not focused solely on, developments in Online Dispute Resolution and online mediation.

Katherine Graham

The £1 Million Investigation

(1/03/19)Katherine Graham

A lack of attention to investigating an accusation of assault has cost King’s College NHS Foundation Trust a reported £1 million payout.

Cinnie Noble

Conflict Resolutions for 2019

(1/03/19)Cinnie Noble

I’d like to wish all of you the very best of health and happiness for the coming year. And may it be a peaceful one, too.

Lorraine Segal

The Ripple Effect of Good Conflict Skills

(1/03/19)Lorraine Segal

When one person gets better conflict skills, the whole organization can shift.

Tammy Lenski

4 Handy Principles for Deciding When You Can’t Agree

(1/03/19)Tammy Lenski

When you can’t agree even with your best effort, having fallback criteria can break the agreement logjam and allow you get on with other things.

Patrick Mastronardo

The Civil Rights Act of 1964

(12/28/18)Patrick Mastronardo

This article discusses a Florida Court-Ordered mediation with a Limited English Proficient (LEP) party.

Nicole Wilmet

My Favorite Resource Featuring Peter Salem

(12/28/18)Nicole Wilmet

My Favorite Resource, features interviews with our court ADR friends across the country to learn about their favorite resource. This month, Resource Center Director Nicole Wilmet spoke with Peter Salem, Executive Director of the Association of Family and Conciliation Courts to learn about his favorite resource.

Meredith Richardson

Choose the Road Less Traveled in Conflict

(12/28/18)Meredith Richardson

Are you stuck in a rut in your relationship with someone?

Phyllis Pollack

Implicit Biases May Be A Good Thing!

(12/28/18)Phyllis Pollack

There may be another and more positive way of looking at implicit biases; it is simply a question of “framing”.

Ronald S. Kraybill

New Trainers Guides

(12/28/18)Ronald S. Kraybill

Every person, every organization, and every community faces conflict throughout the life cycle. These guides are designed to help everyone.

Michael A. Zeytoonian

Peacemaking: The Fulfillment of the Legal Profession

(12/23/18)Michael A. Zeytoonian

"If you want to make peace with your enemy then work with your enemy. Then he becomes your partner." ~ Nelson Mandela

Beth Graham

Where To, MeToo?

(12/23/18)Beth Graham

In her journal article, Professor Sternlight discusses her views on the potentially negative consequences of mandatory arbitration in the employment context as well as the waning impact of social movements such as MeToo.

Dan Simon

Self-Imposed Ground Rules: The Only Kind Worth Having

(12/23/18)Dan Simon

“You might be wrong. Your voice can be big. Genuinely listen.”

John Lande

Dispute System Design for Facebook

(12/14/18)John Lande

This article discusses dispute system design criteria for the kind of institution that Mr. Zuckerberg suggested.

Katherine Graham

The £1 Million Investigation

(12/14/18)Katherine Graham

A lack of attention to investigating an accusation of assault has cost King’s College NHS Foundation Trust a reported £1 million payout.

Tammy Lenski

4 Handy Principles for Deciding When You Can’t Agree

(12/14/18)Tammy Lenski

When you can’t agree even with your best effort, having fallback criteria can break the agreement logjam and allow you get on with other things.

Ronald S. Kraybill

Thomas-Kilmann, Hammer’s ICSI, or Style Matters?

(12/14/18)Ronald S. Kraybill

Trainers considering use of Style Matters as a conflict style inventory should be aware of two other options as well, the Thomas-Kilmann Conflict Mode Instrument and the Hammer Intercultural Conflict Style Inventory.

John Lande

Stop Being a Damned Fool

(12/07/18)John Lande

Many lawyers are frustrated with their actual clients at times and are tempted to tell them the same thing – and sometimes do.

Bruce Edwards

Mediation Certification: The Sparrow and the Peacock

(12/07/18)Bruce Edwards

Having taught mediation skills for over twenty-five years and, more recently, having developed an online mediation training curriculum, it’s only natural that I stand as a zealous proponent of mediation training.

Jeff Thompson

Q&A: Kidnapping and Extortion: Just another day at the office

(12/07/18)Jeff Thompson

Michael A. Guidry is the founder of Guidry Group, a security services company, dealing in kidnapping and ransom.

Jennifer Shack

Findings from an Evaluation of Eight Foreclosure Mediation Programs

(12/07/18)Jennifer Shack

One great benefit of evaluating eight programs with different approaches to resolving the same cases is that it allowed me to uncover program design factors and other variables that promote program success.

Dan Simon

Interruption and Self-Determination

(11/30/18)Dan Simon

Chaos? A mediation out of control? A weak mediator? I don’t think so.

Cinnie Noble

Conflict Can Lead to a Heavy Heart

(11/30/18)Cinnie Noble

Since the 1300s the adjective heavy – referring to the heart – has been used in the sense of “weighed down with grief or sadness”.

Phyllis Pollack

Every Dispute is Two Disputes

(11/30/18)Phyllis Pollack

The theme of the session was that while being intelligent is good, it is also very important to have emotional intelligence; the ability to tap into the emotions of others, or to read people.

Eric Slepak

Saving Homes, Building Understanding

(11/30/18)Eric Slepak

This new evaluation looks at four-plus years of data across eight different programs to provide a comprehensive analysis of foreclosure mediation in Illinois, and to highlight how differences in program models impacted outcomes.

Pamela Slabaugh

Keep the Heat On

(11/23/18)Pamela Slabaugh

In conflict: do you keep the heat on or stir the pot?

Cinnie Noble

If You'd Only Told Me

(11/23/18)Cinnie Noble

Had we known about the other person’s perspective and experience about us things may not have gone on so far and become as difficult.

Larry Susskind

Anticipatory Governance: Do You Know What It Is?

(11/23/18)Larry Susskind

I finally found the right phrase to describe what city planning is, and what city planners do. Planners provide ideas, analyses and organized settings in which governance (i.e. collaborative problem-solving) can take place.

Phyllis Pollack

Happy Thanksgiving !!!!

(11/23/18)Phyllis Pollack

Thanksgiving was a few days ago, and I want to take this opportunity to wish everyone a very Happy Turkey Day!

Tammy Lenski

Is the Einstellung Effect Interfering With Your Problem Solving?

(11/16/18)Tammy Lenski

The Einstellung Effect is a cognitive trap that prevents us from seeing better or simpler solutions to problems we’re trying to solve. Here’s how to recognize it and reduce its effect.

Lorraine Segal

Good Work Meetings Promote Harmony, Lessen Conflict

(11/16/18)Lorraine Segal

How can well run meetings reduce conflict and promote harmony at work?

Cinnie Noble

Carrying the Weight of Conflict

(11/16/18)Cinnie Noble

It often seems that we carry a heaviness in ourselves – our hearts, our heads, our whole beings – when we are in conflict with another person.

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