Featured Blogs Section
Featured Blog Posts
Feelings and Conflict at Work
Being prepared for feelings at work helps us to deal with them, instead of letting them escalate.
New California Law Prohibits Pre-Dispute Employment Arbitration Agreements
California last week enacted a new law that prohibits employers from requiring job applicants, or any existing employee, to enter into pre-dispute arbitration agreements as a condition of employment.
I’m Sorry ... There is nothing that could justify what happened on Saturday morning, nothing
This is the latest in what seems an unending stream of tragic officer involved shootings and killings of people of color in Texas and around the country.
The Reality of Impasse: Show me the money!
It is funny how sometimes the stars align to suddenly highlight an issue that was nowhere in my conscious brain before then.
Mandatory Minimums and Plea Bargaining
Is one of the problems with mandatory minimums is that they make police misconduct more difficult to manage?
The Anchoring Effect
The anchoring effect is a form of bias in favor of the first piece of information we hear during a negotiation, often the other person’s goal.
7 Benefits of Mediation Programs in Higher Education Institutions
There are many forms of mediation and environments in which they occur, but a place that proves extremely beneficial for mediation takes place in an educational setting.
It Ain’t My Fault: How Best to Manage Workplace Conflict
Workplace conflicts sometimes make me think of a song by the country-music duo Brothers Osborne called “It Ain’t My Fault.”
Changing the Way I Handle Verbal Attacks
One of my personal challenges is how to deflect and master my in-the-moment reactions to verbal attacks.
Transforming the Healer-I
How can we assist the healing of a broken world when we ourselves are far from healed?
Trucking Company Will Pay $22,500 and Make Policy Changes to Settle Disability Discrimination Lawsuit
Transport America was fined $22,500 and they will need to make changes to their policy on service animals.
Choose the Road Less Traveled in Conflict
Are you stuck in a rut in your relationship with someone?
The Good and Bad of Anger in Negotiation!
I wonder whether the use of anger in negotiations is helpful or harmful.
Trust At Work
Brush up on your workplace conflict resolution skills--and build up some trust in your employees.
WorkPeace: Get Curious
If you work in Human Resources or manage employees then you will no doubt be involved with resolving conflict at your workplace.
Sometimes, It Pays to Pretend Anger!
Mediation is a voluntary process in which each party is to make her own uncoerced decision.
Talking About Conflict
Why would team members want to discuss a sensitive member with someone they don't know?
Culture Differences
During a recent discussion of ethics, I asked whether it would be proper to hide information.
Characteristics of Quality Court ADR Programs
What characteristics do you think are shared by quality court ADR programs? I took a swing at a list here. What would you add? Change?
Mediation Approaches: We Don’t Have Science, So Let’s Have Principles
The research on mediation approaches shows a connection between transformative methods and the best outcomes on all levels.
US Appeals Court in “Manifest Disregard” Claim Instructs Arbitrator to Clarify “Irreconcilable Determinations”
I draw to your attention an interesting recent approach from the U.S. Court of Appeals for the Second Circuit towards an argument that an arbitration award should be set aside for manifest disregard of the law.
Arbitration in India
In this research paper I will analyze and comment on India’s arbitration and jurisprudence from pre-colonization to post-colonization in 1947. In Part I, I will briefly discuss the goal and purpose of arbitration, for those who are unfamiliar with them, and I will delve into the history of India’s arbitration, including the major legislative acts and arbitration institutions.
A Dent in the Universe
What have we learned from the mediators working tirelessly to promote the institutional and cultural changes necessary to implement mediation within their home countries?
Thought Synergy Trajectory in Conflict Management
"Between the Fact and Non-Fact is the Conflict," this statement is so blatantly simple that one wonders why we have not been able to dwell on this and recognize that this pulsating split second wonder can have appalling or astounding consequences.
How to Really Stop Discrimination by Class
Discrimination is a tightening net of issues and demands around HR.
Three Sides to Every Story
When we talk about an interpersonal dispute between two people, we commonly say there are two sides to every story – the other person’s version of events and issues and our own.
Pouring a Little Psychological Cold Water on ODR
In her scholarly work, Professor Sternlight looks at the potential good and bad aspects of online dispute resolution (“ODR”).
Online Mediation in Dubai
The importance of mediation lies in the fact that it is a confidential process and comes at a low cost as compared to litigation. It focuses on the interests of both parties and is a much less aggressive process than litigation/arbitration thus offering a win-win situation for all parties involved.
India’s Internet Citizens Can Finally Settle Online!
This millennial generation demands quick, accessible and tech-ridden supply of solutions to all its needs. How, then, does this generation remain indifferent and accommodating of the traditionally inefficient court system?
Minding Your Tongue: How to Recover from a Slip and Fail
Whether it is a minor slip of the tongue or an entire foot in the mouth, either can lead to some uncomfortable moments followed by the instinct to explain what was “really meant.”
Divorce Done Differently!
As soon as you begin to contemplate divorce, the nauseating, panic-attack-inducing realization of losing half of your net worth kicks in and you find yourself wondering if it’s even worth it to consider leaving if you’re just going to end up broke and starving.
Choose the Road Less Traveled in Conflict
Are you stuck in a rut in your relationship with someone?
Do Parties Trust Mediators When They’re Not in the Same Room?
Trust in an experienced mediator is the same whether a mediation participant interacts with that mediator via video or face-to-face, according to recent research.