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Category: Communication

Keeping Cool While Driving On Hot Highways author.

Keeping Cool While Driving On Hot Highways

"Road Warriors: Aggressive Drivers Turn Freeways Into Free-For-Alls," read the headline of an Associated Press article in the Chicago Tribune...

By Elisabeth Seaman, Jack Hamilton
Can You Prevent Claims And Lawsuits On Your Construction Project? author.

Can You Prevent Claims And Lawsuits On Your Construction Project?

Why do so many custom construction projects end up in fights? This trio of articles is aimed at the main...

By Ron Kelly - Arbitrator, Mediator, Trainer

School Violence Reduced When Students Participate in Problem Solving

In the days before the fatal shootings at Westside Middle School in Jonesboro, Ark., say children who survived, the two...

By Les Kozaczek
Cultural Issues in Mediation: Individualist and Collectivist Paradigms author.

Cultural Issues in Mediation: Individualist and Collectivist Paradigms

I. Cultural Issues in Mediation: Individualist and Collectivist Paradigms A. Introduction Every mediation has a unique character influenced by the...

By Walter A. Wright
From Hatred And Blame To Compassion And Resolution author.

From Hatred And Blame To Compassion And Resolution

This article appeared in the January/February 1997 issue of The California Therapist. It is reprinted with permission of the California...

By Jack Hamilton

Mediative Solutions For Parents And Children At Impasse

Reprinted by permission from Solo - A Guide for the Single Parent July,1996.Pouting and crying, tantrums and yelling, stealing and...

By Matt Kramer
Mediation Training to Improve Police Social Interaction Skills author.

Mediation Training to Improve Police Social Interaction Skills

The February shooting death of an unarmed West African immigrant, Amadou Diallo, in hail of 41 bullets fired by four...

By Christopher C. Cooper
"I’m Sorry": The Power of Apology in Mediation author.

"I’m Sorry": The Power of Apology in Mediation

THE ELEMENTS OF APOLOGY: Apology involves the acknowledgement of injury with an acceptance of responsibility, affect (felt regret or shame...

By Carl Schneider
The Ten Biggest Mistakes Lawyers Make in Mediation author.

The Ten Biggest Mistakes Lawyers Make in Mediation

This article originally appeared in the Oregon State Bar Bulletin (June 1999)Effective representation of clients in mediation requires the same...

By Richard Spier

Graphic Facilitation Focuses A Group’s Thoughts

This article originally appeared in the April 1998 issue of Consensus, a newspaper published jointly by the Consensus Building Institute...

By Geoff Ball
Barriers to Every Day Communication author.

Barriers to Every Day Communication

One of the most common complaints from clients entering mediation is that they cannot communicate with each other. All of...

By Nancy Foster
Making Mediation Sessions Accessible To People With Disabilities author.

Making Mediation Sessions Accessible To People With Disabilities

Mediators have recently become aware of the need to make these mediation sessions accessible to people with disabilities. This development...

By Judith Cohen
The Space Between the Parties: A model for understanding the magic of mediation author.

The Space Between the Parties: A model for understanding the magic of mediation

Just for a moment, let's put aside all of the talk of anger management, neutrality, opening statements, ground rules, communication...

By S. Elise Peeples

Organizational Change and Leadership: Lessons from The Battle of Trafalgar

The process of changing organizations is as old as humanity. The study of the Battle of Trafalgar offers insight into...

By John Conbere

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