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Category: Communication

Neurodiversity in Mediation  author.

Neurodiversity in Mediation 

This is a brief introduction to neurodiversity and reflection about potential applications. According to the Stanford Neurodiversity Project, neurodiversity is...

By Marco Imperiale, Tommaso Davi
POSSIBLE: How We Survive (and Thrive) in an Age of Conflict – New Book by William Ury (video) author.

POSSIBLE: How We Survive (and Thrive) in an Age of Conflict – New Book by William Ury (video)

About the book How can we survive—and even thrive—in this age of conflict? Negotiation expert William Ury, coauthor of the...

By William Ury
Silkyara Tunnel Impasse – Dig Deep for an Out-of-the-Box Breakthrough author.

Silkyara Tunnel Impasse – Dig Deep for an Out-of-the-Box Breakthrough

Impasse, an opportunity and bane to find the right keys to unlock the deadlocks. When a situation seems hopeless, hope...

By Pusshp Gupta
Naïve Realism? or Surrounded by Idiots? author.

Naïve Realism? or Surrounded by Idiots?

In social psychology, there is a cognitive bias known as “naïve realism” which “is the human tendency to believe that...

By Phyllis Pollack
Ken Cloke’s Latest – and Last – Book: His Magnum Opus? author.

Ken Cloke’s Latest – and Last – Book: His Magnum Opus?

Book link here. I will not be alone in describing Ken Cloke as one of the most influential figures in...

By John Sturrock, Kenneth Cloke
Outsourced Ombuds (video) author.

Outsourced Ombuds (video)

with Geetha Ravindra, Vice President for Ombuds Services, The McCammon Group. From The Mediate.com Ombuds Forum Serieswww.mediate.com/OmbudsForum https://vimeo.com/mediatecom/outsourcedombuds

By Clare Fowler
The First Question author.

The First Question

 The first mediation meeting primarily revolves around getting to know your clients, and the clients getting to know you. It...

By Laurie Israel
Neutrality Trap: The Danger of Staying Silent author.

Neutrality Trap: The Danger of Staying Silent

In its commitment to serving as an institution dedicated to preventing, de-escalating, managing, resolving, and transforming conflicts into opportunities for...

By Papito Francis Ojok
Want Your Court Communications to Be Accessible? RSI Focus Groups Offer Insights author.

Want Your Court Communications to Be Accessible? RSI Focus Groups Offer Insights

RSI’s research has shown that self-represented parties in small claims cases often don’t understand what online dispute resolution (ODR) is...

By Rachel Feinstein
A Journey Through Conversational Storms author.

A Journey Through Conversational Storms

I think I'm right, and they think they're right. It's a classic clash of realities. Have you ever found yourself...

By Sarabjeet Wadhwa
Facilitated Dialogue Model: A Rebel in ADR? author.

Facilitated Dialogue Model: A Rebel in ADR?

Introduction “In the midst of chaos there is also opportunity” -  Sun Tzu (The Art of War) “[Mediator secrets]…enables parties...

By Shaaron Jones-Crawford, Harold Tan, David Stinson
Who Determines Your Self-Worth? author.

Who Determines Your Self-Worth?

Recently, I’ve been having more discussions on the core topic of self-worth: Am I a good or bad person? Am...

By Ralph Kilmann
The Ethics to Retaliation: A Potential to Reconciliation author.

The Ethics to Retaliation: A Potential to Reconciliation

Many people resort to retaliation to protect their own authority. Sometimes, demonstrating authority is necessary. When offended, matching others positions,...

By Alia Ismail
Mediate.com Podcast: Learning About NAFCM’s School Board Community Toolkit with D.G. Mawn author.

Mediate.com Podcast: Learning About NAFCM’s School Board Community Toolkit with D.G. Mawn

Part of community mediation is...we don't want people co-existing, we want people co-creating." In this episode, Veronica speaks with D.G. Mawn, President...

By NAFCM NAFCM, Veronica Cravener
Rhythm Analogy: Drumming & Mediation author.

Rhythm Analogy: Drumming & Mediation

Mediation has its own pace. it can move fast or needs to be slowed down. It can flow smoothly or...

By Milan Slama
Neutrality is Better than DIY Conflict Resolution author.

Neutrality is Better than DIY Conflict Resolution

I like do-it-yourself home improvement as much as the next person, but do-it-yourself conflict resolution is problematic. How has this...

By James Krueger
Reflective Practice: In Their Voices Interview with John Ford author.

Reflective Practice: In Their Voices Interview with John Ford

Reflective Practice: In Their Voices Video Conversation Project Michael Lang interviews John Ford who describes mediating workplace disputes with a...

By John Ford
Reflective Practice: In Their Voices Interview with Cinnie Noble author.

Reflective Practice: In Their Voices Interview with Cinnie Noble

Reflective Practice: In Their Voices Video Conversation Project In this conversation with Michael Lang, Cinnie Noble describes her research that...

By Cinnie Noble, Michael Lang
4 Tips for a Stress-Free New Years author.

4 Tips for a Stress-Free New Years

Reprinted from Tammy Lenski's blog and from Coca-Cola's newsletter. The holidays can be a cheerful time — with plenty of...

By Tammy Lenski

Using Your Mediation Skills to Survive New Years’ Parties

Ah yes….the season is here. Maybe it’s even already started for you; Work parties, family gatherings, functions with friends, and...

By Jason Dykstra
Reflective Practice: In Their Voices Interview with Geoffrey Corry author.

Reflective Practice: In Their Voices Interview with Geoffrey Corry

Reflective Practice: In Their Voices Video Conversation Project In this conversation, Geoffrey talks with Michael Lang about his role as...

By Geoffrey Corry, Michael Lang
What is Not Mediatable with Professor Carrie Menkel-Meadow (video) author.

What is Not Mediatable with Professor Carrie Menkel-Meadow (video)

On March 4th, 2022, the Texas A&M Law Review and the Aggie Dispute Resolution Program (law.tamu.edu/ADR) hosted a symposium entitled...

By Carrie J. Menkel-Meadow
The Value of Gender Matching in Co-Mediation author.

The Value of Gender Matching in Co-Mediation

A Forward on Gender The authors understand that gender is not binary and that gender matching is not limited to...

By Hannah Diamond, Andrew Haas
Make Money Mediating Podcast 502: The Secret Sauce to a Great Practice: Client Feedback for the Win author.

Make Money Mediating Podcast 502: The Secret Sauce to a Great Practice: Client Feedback for the Win

The Crucial Role of Client Feedback in Mediation In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie...

By Susan Guthrie
AAA ICDR: From Algorithm to Awards: The Role of AI in Arbitration and Mediation author.

AAA ICDR: From Algorithm to Awards: The Role of AI in Arbitration and Mediation

Unlock the path to the future of conflict resolution by viewing the American Arbitration Association's International Center for Dispute Resolution's...

By Colin Rule
Reflective Practice: In Their Voices Interview with Cheryl Jamison author.

Reflective Practice: In Their Voices Interview with Cheryl Jamison

Reflective Practice: In Their Voices Video Conversation Project Cheryl advocates for materials and courses that provide lessons in conflict management...

By Michael Lang
13 Holiday Tips from Canada’s Conflict Resolution Professionals author.

13 Holiday Tips from Canada’s Conflict Resolution Professionals

1) ANTICIPATE AN EMOTIONAL SLEIGH RIDE As local therapist, Alyson Jones, writes: “If we want to prepare for a meaningful...

By Walter Brynjolfson
Reflective Practice: In Their Voices Interview with Chuck Crumpton author.

Reflective Practice: In Their Voices Interview with Chuck Crumpton

Reflective Practice: In Their Voices Video Conversation Project Chuck Crumpton founded Crumpton Collaborative Solutions in 2014 and concentrates on mediation...

By Charles Crumpton, Michael Lang
Reflective Practice: In Their Voices Interview with Tim Hicks author.

Reflective Practice: In Their Voices Interview with Tim Hicks

Reflective Practice: In Their Voices Video Conversation Project In this episode, Tim and Michael Lang talk about Tim’s book, Embodied Conflict:...

By Tim Hicks, Michael Lang
Ken Cloke – Mediate.com Great Reads Book Club author.

Ken Cloke – Mediate.com Great Reads Book Club

Ken Cloke, speaking about his upcoming book "The Magic of Mediation" interviewed by Clare Fowler as part of the Mediate.com...

By Kenneth Cloke, Clare Fowler

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