Category: Conflict Resolution Skills

In this episode Laura interviews Mediator and Facilitator Felicity Steadman. Felicity's career started out in the turbulent apartheid years in...

There are different perspectives on the use of caucus in mediation. Maybe you use caucus early and often in your...

Why does one organization have a very adaptive culture while another has a culture that lives in the past? Is...

A member of the Neuro-leadership Institute, Lucia has specific training in behavioral science, and how real people act in real...

More and more, we are a connected world.  So when it comes to intercultural communication...Is it what you say? Or...

In this episode of the Mediate.com book club, Lucia Kanter St. Amour speaks about her new best seller "For the...

This short article presents accounts of ten mediators about the factors affecting how we handle continuing streams of mediations – our...

The October 2022 edition of Mediate.com's Great Reads Book Club: "Holding the Calm: The Secret to Resolving Conflict and Defusing...

Unmanaged conflict can result in feeling trapped and miserable at work, caught in negative looping relationships that are tit-for-tat, ripe...

Recently, I have been addressing questions about bullying behavior in the workplace and how to use the TKI Conflict Model to help...

It’s time for mediation to claim its place as a stand-alone profession freed from being just an alternative to the...

I have no problem with the legal profession experimenting with mediation. I would encourage it.  It’s just that the broad...

Harvard Law Fellow Reacts to Hamilton // What negotiation lessons can we take away from the musical Hamilton? Watch as...

Since the early 1970s, two dimensions of the TKI have been used to plot the five conflict modes: Assertiveness and Cooperativeness (my...

A sample of over 3,000 phrases for negotiators, mediators, and judges, on more than 400 topics in the book from...

You are invited to participate in and contribute to an online discussion of how those with conflict resolution and peacebuilding...

“Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety” - Ben...

Ever since mid-March 2020, when the first U.S. lockdowns took effect as the coronavirus began ravaging the globe, the shift...

Much has been written about negotiation style and decision theory in the last 40 years. Getting to Yes was a sensation in...

Conflict Management Blog by Cinnie Noble “For things to reveal themselves to us, we need to be ready to abandon our views...

In this video, Daniel Rainey discusses his new book "Integrating Technology into Your Dispute Resolution Practice: Making Friends with the...

In the old days, before the 1900s, it was mostly a person’s physical skills that were brought into the workplace…skills...

If you are interested in a highly readable, relatable, and well-reasoned book on how to live a life empowered and...

mediate.com is excited to share a sneak peek at the already best-selling book by attorney, veteran mediator and internationally renowned...

The culture of a family, community, or organization partially determines whether a given conflict mode (particularly collaborating) can be used...

Originally published in the JAMS ADR Blog JAMS neutral Alan Perkins doesn't believe haranguing litigants helps to resolve disputes. Perkins...

The Harvard Program on Negotiation (PON)  blog posted an article about deception in negotiations.  Entitled, “Ethics In Negotiation: How tthe...

REGISTER NOW Mediate.com is excited to announce our Mediation and Mental Health Conference, September 28-30, 2022! See the Conference Agenda! This...

So often we embark on a difficult communication or react to a conflict situation by trying to discuss it before...

Here is a far-reaching question: What causes conflict? In particular, does conflict largely stem from differences within and between people?...