Category: Conflict Resolution Skills

I frequently receive requests to reduce the complexity of conflict management and the TKI Assessment into a few simple “tips”...

Much of what takes place in couples, families, and other close relationships lies buried beneath layers of unspoken desire, expectation,...

Toxic co-workers or bosses can create big problems at work. As a workplace conflict transformation consultant, coach, and trainer, I...

I imagine we all do! However, we aren’t necessarily aware of how we do so until it’s too late. Though...

Can the TKI Conflict Model (i.e., the five conflict modes along with the assertiveness, cooperativeness, distributive, integrative, and protective dimensions) shed some...

When we think about the kinds of emotions people experience in conflict, we usually think of negative ones like anger...

Even though my students are training to become mediators, I raise the important issue of negotiation style with them; after...

The old saying goes, “expectations are king.” I tend to agree. What we expect frames what we think ought to...

Misunderstandings and assumptions about what another person means, or what the word they use means, can really fuel conflicts. I’ve written...

Workplace conflict is inevitable. Spats between colleagues can bubble up over everything from seating arrangements and the temperature of the...

I had a strange mediation last week. Neither side submitted briefs, and so I was in the dark about what...

Hiring leaders used to mean identifying their areas of technical expertise, looking at the positions they had held, and evaluating...

Most of us shy away from conflict, doing everything in our power to avoid it. However, living a life free...

When conflict breaks out between an employee and their employer, few things can be as stressful. Because this particular brand...

Conflict Resolution is more than a soft skill – it is a deliberate and conscious effort that encompasses a bit...

Also known as the 95 percent law, Peter Sage calls it the law of conformity.  If you hang out with...

This article looks at how to address unconscious biases in order to tackle miscommunication and misbehavior. It begins with an...

Originally published in: FAMILY COURT REVIEW, Vol. 59 No. 4, October 2021 831–839, doi: 10.1111/fcre.12612 © 2021 Association of Family...

“[Partisan demagoguery] agitates the community with ill-founded jealousies and false alarms, kindles the animosity of one part against another, foments...

The current pandemic has created a crucial need for those experienced in conflict resolution practices to prevent and resolve conflict...

JAMS ADR Blog by Chris Poole In my 25 years of running marathons, I have learned a few critical lessons:...

I was admitted to the Florida Bar in 2005. I started handling family law matters in 2007. At the time,...

CMP Resolution Blog by Lesley Allport and Katherine Graham. New CIPD research suggests that more than four in 10 LGBT+...

By the time Lee visited HR to request a mediation, he was frustrated and mad. Despite many “feedback” meetings with...

CPR Speaks Blog The International Institute for Conflict Prevention and Resolution opened its 2021 Annual Meeting Wednesday afternoon with remarks from CNN’s...

I know we’ve only just begun 2021, but so far my favorite mediation book I've read this year is Evolution...

No matter what the issue, it seems that it only takes 1-2 episodes to work out conflicts when watching sit-coms....

We have taken democracy for granted, and allowed it to be undermined and chipped away by elected officials, for whom...

2020 has been a difficult year for many of us.  From the pandemic to shutdowns to political chaos, it has...

As an extraordinary year draws to a close and a brighter one (hopefully) beckons, we consider whether the compromises and...