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Abraham Lincoln and Dispute Resolution author.

Abraham Lincoln and Dispute Resolution

The June 22 CPR Council meeting featured a presentation on Abraham Lincoln and dispute resolution by the International Institute for Conflict...

By Xin Judy Wang
Interrupting When in Conflict – A No No! author.

Interrupting When in Conflict – A No No!

It is common when we are in conflict, that as our emotions escalate, many of us tend to interrupt more...

By Cinnie Noble
What Does Rowing Across the Pacific Have to do with Dispute Resolution? author.

What Does Rowing Across the Pacific Have to do with Dispute Resolution?

In case you haven’t been keeping up with the news, on Monday, July 25, a four-woman rowing team arrived in...

By Cynthia Alkon
Can Children be Involved in Mediation? author.

Can Children be Involved in Mediation?

Divorcing parents are understandably uneasy regarding their separation and divorce, mainly what it means for their kids. Parents stress about...

By Marian Grande
The Next Level of ADR author.

The Next Level of ADR

Many of us cannot count the number of times we have looked at the day’s news, been saddened, discouraged and...

By Antoinette Raheem
New Michigan Mediation Mental Health Program a Nationwide Success Model author.

New Michigan Mediation Mental Health Program a Nationwide Success Model

"Resolution through Mediation for Community Mental Health." Please consider joining us to hear more about this and many other mental...

By Charity Burke
ICODR Podcast 5: Petros Zourdoumis, Founder of ODReurope.com author.

ICODR Podcast 5: Petros Zourdoumis, Founder of ODReurope.com

In this episode of the ICODR podcast, Ian interviews Petros Zourdoumis, an experienced dispute resolution specialist and deal facilitator specializing...

By Petros Zourdoumis, Ian MacDuff
How to Navigate the Role of an ‘Accidental Mediator’ author.

How to Navigate the Role of an ‘Accidental Mediator’

Workplace conflict is inevitable. Spats between colleagues can bubble up over everything from seating arrangements and the temperature of the...

By Robyn Marsh
Holding the Calm: The Secret to Resolving Conflict and Defusing Tension author.

Holding the Calm: The Secret to Resolving Conflict and Defusing Tension

The Book Review How do mediators do what they do?  How do you approach conflict, and what can you do...

By John DeGroote
Humor Theory for When Everything  Seems Like it is Going to Hell author.

Humor Theory for When Everything Seems Like it is Going to Hell

Mediators have long recognized that they can use humor to help disputants deal with conflict (though it can really backfire)....

By John Lande
A Big Piece of Pie! author.

A Big Piece of Pie!

I had a strange mediation last week. Neither side submitted briefs, and so I was in the dark about what...

By Phyllis Pollack
Assessing “Looking Good”​ or Actual Behavior? author.

Assessing “Looking Good”​ or Actual Behavior?

I’m publishing this newsletter series to discuss the nuances of the four timeless topics for people and organizations: conflict, change,...

By Ralph Kilmann
Each Of Us Can Be The Superhero That Changes The World author.

Each Of Us Can Be The Superhero That Changes The World

In this world, something outrageous is happening, conflicts are everywhere and between everyone, and it seems like those numbers are...

By Alessandra Sgubini
Book Review – America’s Peacemakers: The Community Relations Service and Civil Rights author.

Book Review – America’s Peacemakers: The Community Relations Service and Civil Rights

'America’s Peacemakers: The Community Relations Service and Civil Rights' is authored by Bertram Levine and Grande Lum America’s Peacemakers is...

By Janet Chance
Judges as Mediators, and the Issues that Won’t Go Away author.

Judges as Mediators, and the Issues that Won’t Go Away

If you were to ask a layman what mediation is, the answer would probably be something along the lines of,...

By Mnotho Ngcobo
IS THE WORLD REALLY FALLING APART, OR DOES IT JUST FEEL THAT WAY? author.

IS THE WORLD REALLY FALLING APART, OR DOES IT JUST FEEL THAT WAY?

That’s the title of an article by New York Times reporter Max Fisher.  He summarizes, “By most measures – with one glaring...

By John Lande
ICODR Podcast 4: Colin Rule – CEO of Mediate.com, Arbitrate.com & ODR.com author.

ICODR Podcast 4: Colin Rule – CEO of Mediate.com, Arbitrate.com & ODR.com

In this episode of the ICODR podcast, Ian interviews Colin Rule, CEO of mediate.com, arbitrate.com, and odr.com. In 2011 Colin co-founded Modria, an...

By Colin Rule, Ian MacDuff
Pickleball: A Fun Sport with a Funny Name, But Conflicts Abound – A Mediator’s View author.

Pickleball: A Fun Sport with a Funny Name, But Conflicts Abound – A Mediator’s View

To cover pickleball news these days, it helps to pay attention to what’s going on in local government chambers, community...

By Marlon Schulman
How to Protect Data from Hackers in the Dispute Sector author.

How to Protect Data from Hackers in the Dispute Sector

When the European Union brought in its General Data Protection Regulation (GDPR) in 2018 it sparked a debate in the...

By Dakota Murphey
The Future of Post-Pandemic Mediation – Mediate.com Panel Discussion (Video) author.

The Future of Post-Pandemic Mediation – Mediate.com Panel Discussion (Video)

Mediate.com Chief Data Scientist Oladeji Tiamiyu and his distinguished panelists (Cassie Lively, Missy Greathouse, and Helen Winter) discuss the lessons...

By Oladeji Tiamiyu, Cassandra Lively, Helen Winter, Missy Greathouse, Colin Rule
Bob Bordone Reacts to Can you Negotiate Abortion Rights? author.

Bob Bordone Reacts to Can you Negotiate Abortion Rights?

Have you ever wondered if there are situations where mediation won't help? Watch this video for insights on negotiation and...

By Bob Bordone
The Elephant in the Room author.

The Elephant in the Room

As you likely know, when we use the metaphor – an elephant in the room – we mean there’s an...

By Cinnie Noble
William Ury’s ‘The Art of Saying ‘No,’ and How it Applies in the Mediation Room author.

William Ury’s ‘The Art of Saying ‘No,’ and How it Applies in the Mediation Room

A Harvard Law School Program on Negotiation seminar taught late last year by William Ury picked up on his legendary negotiation practice and theory...

By Mylene Chan
5 Benefits of Mediation for Family Law Dispute Resolution author.

5 Benefits of Mediation for Family Law Dispute Resolution

As a lawyer, judge, and now mediator, I have handled thousands of cases in multiple areas of the law. I...

By Sherry Klein Heitler
10 Tips: Mediators’ Techniques to Build, Foster, Restore Community Cohesion author.

10 Tips: Mediators’ Techniques to Build, Foster, Restore Community Cohesion

According to Harvard’s Joint Center on Housing Studies, rental housing is home to more than a third of American households.[1]...

By Phyllis Roestenberg
Tangible Techniques versus Fuzzy Technologies author.

Tangible Techniques versus Fuzzy Technologies

I’m publishing this newsletter series to discuss the nuances of the four timeless topics for people and organizations: conflict, change,...

By Ralph Kilmann
Ethical Fading author.

Ethical Fading

The American Bar Association recently posted an article in its ABA Weekly Newsletter (May 27,2022)  about a patient signing an agreement with a hospital...

By Phyllis Pollack
What the Statistics Tell Us About Divorce and Custody Mediation author.

What the Statistics Tell Us About Divorce and Custody Mediation

A recent Custody X Change study found that 93 percent of divorcing parents tried an alternative dispute resolution method –...

By Ben Coltrin
Collaborating: Most Complex and Least Understood Conflict Mode author.

Collaborating: Most Complex and Least Understood Conflict Mode

Even though the collaborating mode sounds ideal to most people, it can only be used successfully under the right conditions....

By Ralph Kilmann
Conflict Management Lessons from the Djokovic–Kyrgios ‘Bromance’ author.

Conflict Management Lessons from the Djokovic–Kyrgios ‘Bromance’

Novak won over Nick, the person, before winning over Nick, the tennis player – and he did it in his...

By Jonathan Rodrigues

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