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Category: Online Mediation

Virtual Interpersonal Community Mediation: NAFCM Think Tank Report author.

Virtual Interpersonal Community Mediation: NAFCM Think Tank Report

Virtual Interpersonal Community Mediation Think Tank Report hosted by the National Association for Community Mediation (NAFCM) Submitted by D.G. Mawn,...

By NAFCM
Disruptions, Disputes, and Dialogue: What Just Happened? author.

Disruptions, Disputes, and Dialogue: What Just Happened?

JAMS ADR Blog by Chris PooleWe are finally starting to see signs of economic recovery, with businesses reopening and emerging...

By Ranse Howell
A Protocol for Online Mediation author.

A Protocol for Online Mediation

Since the outbreak of the pandemic Covid19, life as we know it was bound to change. This being the situation...

By Maria Jabbour
Live or virtual? Is the Future Here to Stay?  Born of necessity. Driven by ease. author.

Live or virtual? Is the Future Here to Stay? Born of necessity. Driven by ease.

Over the past year, we have been forced to learn to use virtual technologies. Many have come to appreciate, even...

By Lou Chang
For Family Cases Involving Reports of Intimate Partner Violence, Shuttle and Videoconference Mediation Are Safe, Effective and Preferred by Parents author.

For Family Cases Involving Reports of Intimate Partner Violence, Shuttle and Videoconference Mediation Are Safe, Effective and Preferred by Parents

Just Court ADR by Susan M. Yates, Jennifer Shack, Heather Scheiwe Kulp, and Jessica Glowinski.In a randomized controlled trial of...

By Jennifer Shack
The Remarkable (And Often Very Surprising) Benefits of  Virtual Mediation author.

The Remarkable (And Often Very Surprising) Benefits of Virtual Mediation

Introduction  A funny thing happened on April 1, 2020. After over 30 years and 7,500 cases as an in person,...

By Eric Galton
Race and Caste, Gender and Patriarchy, Wealth and Class: Mediating the Systems, Structures, and Sources of Prejudice author.

Race and Caste, Gender and Patriarchy, Wealth and Class: Mediating the Systems, Structures, and Sources of Prejudice

“The function, the very serious function of racism, . . . is distraction. It keeps you from doing your work. It keeps you...

By Kenneth Cloke
Mediators Like Online Mediation And Other Verifiable Facts author.

Mediators Like Online Mediation And Other Verifiable Facts

It is common to hear people observe, reflecting on the pandemic, that things will never go back to the way...

By James Claxton
Full Video Now Posted of Forum on Online Mediation for Youth and Schools author.

Full Video Now Posted of Forum on Online Mediation for Youth and Schools

How can we best support the development of online mediation and online mediation training for youth and in our schools?...

By Clare Fowler, Jonathan Rodrigues
Virtual Hearings and Mediations Are Here to Stay author.

Virtual Hearings and Mediations Are Here to Stay

JAMS ADR Blog by Chris PooleAs the COVID-19 pandemic recedes, every aspect of our pre-pandemic ways of work is under...

By Patrick Mahoney
Online Dispute Resolution: Mediating in the Time of COVID-19 author.

Online Dispute Resolution: Mediating in the Time of COVID-19

It has been one year since our law school transitioned entirely online.  The phrases “novel coronavirus” and “social distancing,” once...

By Adrienne Baker
Artificial Intelligence, ODR, The Black Swan, and …Imaginative Cells author.

Artificial Intelligence, ODR, The Black Swan, and …Imaginative Cells

INTRODUCTION We have expressed in previous works  an issue that has concerned us for several years; this is,  how it...

By Alberto Elisavetsky, Maria Victoria Marun
Trust and Rapport – ODR Style! author.

Trust and Rapport – ODR Style!

PGP Mediation Blog by Phyllis G. PollackOne of the most important things a mediator must do- if not the most...

By Phyllis Pollack
Using Text Messages and Emails in Mediation, Family, or Divorce Court author.

Using Text Messages and Emails in Mediation, Family, or Divorce Court

You might wonder: Can texts and emails be used in mediation, family or divorce court?  Yes, they can. Texts, emails,...

By Carrie Gour
Confidentiality and Protecting Client Data in an Online Environment author.

Confidentiality and Protecting Client Data in an Online Environment

Protecting client confidentiality is critical, not only to protect your business’ reputation but also to adhere to strict legislation around...

By Dakota Murphey
For Ombuds Moving Online author.

For Ombuds Moving Online

Designing Online Dispute Resolution Information Systems Effectively DEODRISE, by Dr. Clare Fowler Most Ombuds would say they didn’t sign up...

By Clare Fowler
One Year Later: Zoom Fatigue author.

One Year Later: Zoom Fatigue

PGP Mediation Blog by Phyllis G. PollackAlmost one year ago, life for most of us changed irrevocably: we went from...

By Phyllis Pollack
Evolution of the Mediation Field: Conversation Series with Field Leaders author.

Evolution of the Mediation Field: Conversation Series with Field Leaders

I’m very pleased to announce that Mediate.com, as an additional Membership benefit, is now hosting monthly online conversations with top...

By Colin Rule
Announcing the Launch of the New and Improved Arbitrate.com author.

Announcing the Launch of the New and Improved Arbitrate.com

Introducing the New Arbitrate.com! After many months of work, we are very proud to announce the launch of the new Arbitrate.com, sporting...

By Amy Schmitz, Colin Rule
After Lockdown, Businesses will Need to be More Human Than Ever author.

After Lockdown, Businesses will Need to be More Human Than Ever

Working remotely during the coronavirus pandemic has highlighted the need for organizations to demonstrate their emotional qualities, says Arran Heal...

By Arran Heal
[NAWJ Podcast] Technology in the Courts and in ADR: Meeting the Moment author.

[NAWJ Podcast] Technology in the Courts and in ADR: Meeting the Moment

JAMS ADR Blog by Chris PooleIn a recent podcast produced by the National Association of Women Judges (NAWJ), Richard Birke, executive...

By Richard Birke
Of Pandemic and Perseverance:   NYCLA’s ADR Committee Makes Lemonade Out of Lemons in 2020 author.

Of Pandemic and Perseverance: NYCLA’s ADR Committee Makes Lemonade Out of Lemons in 2020

Of Pandemic and Perseverance . . .   NYCLA’s ADR Committee Makes Lemonade Out of Lemons in 2020     While there...

By Chris Fladgate, Elan E. Weinreb, Nelson Timken
FINRA DRS Postpones In-Person Hearings through April. Are Virtual Hearings Driving Down Customer Recoveries? These Researchers Say “Yes” author.

FINRA DRS Postpones In-Person Hearings through April. Are Virtual Hearings Driving Down Customer Recoveries? These Researchers Say “Yes”

This article first appeared on the Securities Arbitration Alert ('SAA') blog, here. FINRA’s Office of Dispute Resolution Services (“DRS”) has...

By George Friedman
Effective Virtual Mediation: 10 Lessons After 10 Months author.

Effective Virtual Mediation: 10 Lessons After 10 Months

JAMS ADR Blog by Chris PooleOn the last day I was physically present in the office in March 2020, I...

By Robin Gise
How Can We Best Make and Maintain Quality Mediators? author.

How Can We Best Make and Maintain Quality Mediators?

Background It was during late March 2020, soon after the pandemic first made global headlines, that a group of leading mediators and...

By Forrest (Woody) Mosten, James Melamed, J.D.
5 Zoom Lessons for Leaders author.

5 Zoom Lessons for Leaders

Originally published in AACSB.During the pandemic, business leaders can learn from educators about overcoming the communication challenges that video conferencing...

By George Siedel
How To Screw Up a Mediation in our Brave New World author.

How To Screw Up a Mediation in our Brave New World

FUBAR Zoom Mediation:* A Field Guide for Mediators * “Fouled” Up Beyond All Recognition Almost all cases that are not...

By Christopher Nolland
Resolving Legal Battles, One Text Message at a Time author.

Resolving Legal Battles, One Text Message at a Time

The Franklin County Municipal Court (FCMC), located in Columbus, Ohio offers online, text-message mediation.  This article highlights the data from...

By Jessica Kavinsky, Veronica Cravener
Navigating Cybersecurity in ADR author.

Navigating Cybersecurity in ADR

In Jan 2019, hackers freely distributed a collection of 2.2 billion (yes, billion) unique usernames and associated passwords online.[i] Cyber-attacks that...

By Julian Granka Ferguson
Legal Design and Dispute Tech: Before the Conflict author.

Legal Design and Dispute Tech: Before the Conflict

Technology continues to create new conflict, and with that, find new ways to resolve that conflict. There are many more...

By Simon Boehme

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