Category: Recommended

Techniques For Resolving Cross-Cultural Disputes author.

Techniques For Resolving Cross-Cultural Disputes

This article is courtesy of HR.com, a website committed to making the lives of HR professionals and business managers easier.From...

By Bob Delaney
How To Overcome Impasse author.

How To Overcome Impasse

As negotiations proceed, Parties sometimes reach an impasse -- often not due to overt conflict, but rather due to resistance...

By James Melamed, J.D.
The Top 10 Tips on Managing Conflict, Emotional Tension and Anger author.

The Top 10 Tips on Managing Conflict, Emotional Tension and Anger

To be a safe and predictable person for those around you at work and at home, it is essential that...

By Clare Albright
Dealing With A Competitive Approach In Mediation author.

Dealing With A Competitive Approach In Mediation

Most people approach mediation with the best of intentions. They are hopeful that the negotiation will achieve their ultimate goal...

By Jeffrey Krivis
Mediation and the Power of an Apology:  The Case of the Missing Snowman author.

Mediation and the Power of an Apology: The Case of the Missing Snowman

This article was first published by the Missouri Lawyers Weekly (April, 2000) In February, I watched a trial involving a...

By Paula Young
The Many Costs of Conflict author.

The Many Costs of Conflict

In 1994, 18 million cases were filed in U.S. courts at a cost of $300 billion. 20% of Fortune 500...

By Stewart Levine
ADR – Ethically Speaking author.

ADR – Ethically Speaking

This article was first published by the Missouri Lawyers Weekly (July 31, 2000) I recently had a conversation with an...

By Paula Young
Decreasing Violence Through Conflict Resolution Education In Schools author.

Decreasing Violence Through Conflict Resolution Education In Schools

High profile episodes of school violence such as those in Littleton, Colorado, Paducah, Kentucky and Springfield, Oregon, have increased the...

By Jeanne Asherman
Defining The Ethical Limits Of Acceptable Deception In Mediation author.

Defining The Ethical Limits Of Acceptable Deception In Mediation

This article was previously published by "Brief", the Journal of the Dupage County Bar Association, Illinois. (11,29)In a recent law...

By John Cooley

The Art Of Writing A Mediation Agreement

Mediation is a new language. Its development relies on the process itself: each case and its dynamics, circumstances and expectations,...

By Michael Tsur

Glasl’s Nine-Stage Model Of Conflict Escalation

This conflict escalation model is presented in Friedrich Glasl's book Konfliktmanagement. Ein Handbuch für Führungskräfte, Beraterinnen und Berater, (Bern: Paul...

By Thomas Jordan
The Way Of The Mediator:  Honor The Contrary Position And Confront Disrespect Directly author.

The Way Of The Mediator: Honor The Contrary Position And Confront Disrespect Directly

The two business partners sat across from each other. They had agreed to engage me as a mediator to salvage...

By Douglas Noll

When Should Race, Gender Or Culture Be A Factor When Considering The Mediator?

As a mediator, when I consider this question, I come up with the obvious answer. It is the one that...

By Fred Butler
A Style Index for Mediators author.

A Style Index for Mediators

This article is republished with the permission of the CPR Institute for Dispute Resolution from the December 1997 issue of...

By Barbara McAdoo, Jeffrey Krivis
When You Can’t Get Through To Them: Cultural Diversity In Mediation author.

When You Can’t Get Through To Them: Cultural Diversity In Mediation

An experienced Houston mediator recently complained about a divorce mediation that ended in an impasse. At best the husband had...

By Josefina Rendon
Choosing A Divorce Mediator author.

Choosing A Divorce Mediator

Finding and selecting a mediator can be easier if you follow some simple steps. In the best of circumstances, divorce...

By Julie Denny
Cultural Issues in Mediation: Individualist and Collectivist Paradigms author.

Cultural Issues in Mediation: Individualist and Collectivist Paradigms

I. Cultural Issues in Mediation: Individualist and Collectivist Paradigms A. Introduction Every mediation has a unique character influenced by the...

By Walter A. Wright
Workplace Conflict: Facts and Figures author.

Workplace Conflict: Facts and Figures

Employee attitudes and characteristics In a 1990 survey: 62% of respondents indicated that they would be more willing to take...

By John Ford
From Hatred And Blame To Compassion And Resolution author.

From Hatred And Blame To Compassion And Resolution

This article appeared in the January/February 1997 issue of The California Therapist. It is reprinted with permission of the California...

By Jack Hamilton
Pre-Mediation Questionnaire: Dispute Clarification Tool author.

Pre-Mediation Questionnaire: Dispute Clarification Tool

Many disputes have a prior history of an amicable relationship. This is especially true in business disputes. Litigation (arbitration or...

By John Gromala
"I’m Sorry": The Power of Apology in Mediation author.

"I’m Sorry": The Power of Apology in Mediation

THE ELEMENTS OF APOLOGY: Apology involves the acknowledgement of injury with an acceptance of responsibility, affect (felt regret or shame...

By Carl Schneider
Why Mediation Works author.

Why Mediation Works

"Traditional litigation is a mistake that must be corrected... For some disputes trials will be the only means, but for...

By Michael Roberts
The Ten Biggest Mistakes Lawyers Make in Mediation author.

The Ten Biggest Mistakes Lawyers Make in Mediation

This article originally appeared in the Oregon State Bar Bulletin (June 1999)Effective representation of clients in mediation requires the same...

By Richard Spier
The Use of Mediation in Estate Planning: A Preemptive Strike Against Potential Litigation author.

The Use of Mediation in Estate Planning: A Preemptive Strike Against Potential Litigation

Introduction Use of an independent mediator during the planning process can help estate planners improve client satisfaction, reduce the probability...

By John Gromala
Parenting After Marriages End author.

Parenting After Marriages End

The divorce may soon be final, but even before the dust has settled, parents will discover that one responsibility hasn't...

By John Reiman
Barriers to Every Day Communication author.

Barriers to Every Day Communication

One of the most common complaints from clients entering mediation is that they cannot communicate with each other. All of...

By Nancy Foster
Gender, Conflict and Conflict Resolution author.

Gender, Conflict and Conflict Resolution

Gender affects and indeed permeates, conflict dynamics at the societal and individual level. Understanding the role of gender in conflict...

By Juliana E. Birkhoff Ph.D.
Learning To Use The Mediation Process – A Guide For Lawyers author.

Learning To Use The Mediation Process – A Guide For Lawyers

Mediation is changing law practice. It is the cheapest, lowest risk, and most under-utilized form of alternative dispute resolution. And...

By Norm Brand
Building a Successful Mediation Practice author.

Building a Successful Mediation Practice

The purpose of this article is to provide some suggestions with regard to building a successful mediation practice from a...

By James Melamed, J.D.
Eleven Questions Most Commonly Asked About Mediation author.

Eleven Questions Most Commonly Asked About Mediation

Most lists contain numbers of items that have a traditional context -- 7, 10, or 20. A list of twelve...

By Forrest (Woody) Mosten

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