Category: Recommended

This article is courtesy of HR.com, a website committed to making the lives of HR professionals and business managers easier.From...

As negotiations proceed, Parties sometimes reach an impasse -- often not due to overt conflict, but rather due to resistance...

To be a safe and predictable person for those around you at work and at home, it is essential that...

Most people approach mediation with the best of intentions. They are hopeful that the negotiation will achieve their ultimate goal...

This article was first published by the Missouri Lawyers Weekly (April, 2000) In February, I watched a trial involving a...

In 1994, 18 million cases were filed in U.S. courts at a cost of $300 billion. 20% of Fortune 500...

This article was first published by the Missouri Lawyers Weekly (July 31, 2000) I recently had a conversation with an...

High profile episodes of school violence such as those in Littleton, Colorado, Paducah, Kentucky and Springfield, Oregon, have increased the...

This article was previously published by "Brief", the Journal of the Dupage County Bar Association, Illinois. (11,29)In a recent law...

Mediation is a new language. Its development relies on the process itself: each case and its dynamics, circumstances and expectations,...

This conflict escalation model is presented in Friedrich Glasl's book Konfliktmanagement. Ein Handbuch für Führungskräfte, Beraterinnen und Berater, (Bern: Paul...

The two business partners sat across from each other. They had agreed to engage me as a mediator to salvage...

As a mediator, when I consider this question, I come up with the obvious answer. It is the one that...

This article is republished with the permission of the CPR Institute for Dispute Resolution from the December 1997 issue of...

An experienced Houston mediator recently complained about a divorce mediation that ended in an impasse. At best the husband had...

Finding and selecting a mediator can be easier if you follow some simple steps. In the best of circumstances, divorce...

I. Cultural Issues in Mediation: Individualist and Collectivist Paradigms A. Introduction Every mediation has a unique character influenced by the...

Employee attitudes and characteristics In a 1990 survey: 62% of respondents indicated that they would be more willing to take...

This article appeared in the January/February 1997 issue of The California Therapist. It is reprinted with permission of the California...

Many disputes have a prior history of an amicable relationship. This is especially true in business disputes. Litigation (arbitration or...

THE ELEMENTS OF APOLOGY: Apology involves the acknowledgement of injury with an acceptance of responsibility, affect (felt regret or shame...

"Traditional litigation is a mistake that must be corrected... For some disputes trials will be the only means, but for...

This article originally appeared in the Oregon State Bar Bulletin (June 1999)Effective representation of clients in mediation requires the same...

Introduction Use of an independent mediator during the planning process can help estate planners improve client satisfaction, reduce the probability...

The divorce may soon be final, but even before the dust has settled, parents will discover that one responsibility hasn't...

One of the most common complaints from clients entering mediation is that they cannot communicate with each other. All of...

Gender affects and indeed permeates, conflict dynamics at the societal and individual level. Understanding the role of gender in conflict...

Mediation is changing law practice. It is the cheapest, lowest risk, and most under-utilized form of alternative dispute resolution. And...

The purpose of this article is to provide some suggestions with regard to building a successful mediation practice from a...

Most lists contain numbers of items that have a traditional context -- 7, 10, or 20. A list of twelve...