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Confidence in Conflict: Three Methods to Resolving Conflict Without Losing Your Cool

In coaching we often suggest clients that they “keep Amy in the backseat” when you’re in a conflict. We are referring to your Amygdala. A tiny almond shaped structure in...

By Denise French, MAFF, CVA, CDFA, CRPC
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Dispute Resolution 101!

PGP Mediation Blog by Phyllis G. PollackMy husband’s stay in the hospital has taught me a very basic lesson:  knowing how to resolve disputes is a necessary tool in every...

By Phyllis Pollack
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When To Caucus

I supervised a mediation today between a landlord and a tenant. Both wanted to part ways - but were locked in a feud that kept the tenant from moving out....

By Alex Yaroslavsky
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