Conflict Management Coaching Blog by Cinnie Noble
It happens, at times, that we get in our own way when a conflict erupts or is about to. This means doing things like making assumptions about the other person without checking them out; blaming; taking all the responsibility; not taking any responsibility; yielding; avoiding; name-calling; withdrawing; having selective recall that serves us only; not forgiving; not apologizing for our part; and so on.
These and other ways we might choose to manage a fractious interaction get in our way of effective engagement and satisfactory resolution. Essentially, by choosing to speak and act in counterproductive ways, we sabotage a dispute’s potential for success, for reconciliation and for mutual understanding.
Your answers to the following questions about a specific situation in which you may have gotten in your way might provide insights into how and why:
Nominations Sought For Court Ordered Mediation Pilot Last month Justice Minister Simon Power and Courts Minister Georgina Te Heuheu announced that the High Court in Auckland would introduce a pilot...
By Jeff ThompsonSo I have an idea…it’s not a new idea, but it is one that will help you learn more about people, glean more information about them, and to get them...
By Jason DykstraWhen describing the mediator’s role to clients I often use the analogy of an artist. When the mediator first enters into a conflict, they are much like a painter. They...
By Caryn Cridland