One of the biggest--and costliest--mistakes that businesses make is the failure to properly address disputes early in their life cycle. More and more though in-house counsel recognize the virtues of...
By Diane J. LevinMuch has been written about the growth of ADR in the past 30 years, as well as the advantages of using ADR in our courts, schools and corporations. However, one...
By Mike McMullenMediation adopts a 'no-blame' approach when supporting people in resolving their dispute. And the reasons behind doing this are just as relevant in any difficult situation such as a complaint,...
By Alan Sharland
