From the Blog of Phyllis G. Pollack. Several years ago when I first became a mediator, I attended a mediation training session. The speaker threw out the question: who is...
By Phyllis PollackFrom ADRAC- The Australian Dispute Resolution Advisory Council Blog, organized with Shirli Kirschner Studies of the human response to conflict have confirmed that at the level of our body the response is...
By Shirli KirschnerInstitute for the Study of Conflict Transformation by Dan Simon“It’s important to set ground rules at the start of a mediation, and then you can remind the parties of those...
By Dan Simon