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The Program: Process Design for Complexity

01May8:05 am03(May 3)8:05 amThe Program: Process Design for ComplexityPodziba Policy MediationGreater Boston, Massachusetts, USA

Event Details

Complex multi-party, multi-issue conflicts often seem chaotic to mediators, diplomats, executives, and disputants. Learn to build mediation process designs that enable parties and their constituents to develop actionable and sustainable agreements. With well-constructed process strategies, mediators and conflict managers respond to conflict challenges as elements of knowable systemic dynamics.

Process design is the strategic infrastructure that enables large, diverse groups to resolve complex conflict. The numerous inter-related moving parts of parties, issues, power relations, history, dynamics, and constraints create configurations that require uniquely tailored process designs. By understanding the basic building blocks of process design and learning to refine and sequence process mechanisms, mediators and managers can effectively use the opportunities created by complexity for successful conflict resolution. Strategic process designs are implemented in international peacemaking, public policy, and business contexts.

Susan Podziba, a public policy mediator for more than 30 years, has designed and mediated scores of cases across the policy spectrum for clients including the United States Departments of Commerce, Defense, Education, Labor, Health and Human Services, Housing and Urban Development, Interior, and Transportation, U.S. Environmental Protection Agency, U.S. Senate, U.S. Institute for Peace, United Nations, The World Bank, British Council, Netherlands Organization for Applied Scientific Research, Emilia Romagna Regional Authority of Italy, and Negotiation Strategies Institute of Jerusalem.


1 (Monday) 8:05 am - 3 (Wednesday) 8:05 am(GMT-05:00) View in my time


Greater Boston, Massachusetts, USA


Podziba Policy Mediation

Podziba Policy Mediation creates opportunities for deliberative negotiations among government, stakeholders, and civil society to build lasting solutions to complex public policy challenges.
Brookline, MA 02445

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