Through a series of entertaining, brief, and instructional role plays, Dr. Gladding reviews several universals of family treatment approaches, such as types of communication patterns, rules, and feedback.
This role play shows an example of a mediator listening to families discuss their day, and giving honest feedback about how statements have affected them.
Additional videos here:
With his new book, Improvisational Negotiation, Jeff Krivis reveals himself as one of the top storytellers in the mediation profession today. Krivis’ style in Improvisational Negotiation makes the reader feel...
By Jeffrey Krivis, Joe EpsteinI often hear critics of mediation dismiss it as "touchy-feely". Yet as the results of one recent poll conclude, half of commercial disputes "get personal" as hearts win out over...
By Diane J. LevinConflict Management Blog by Cinnie Noble Recently, I was interviewed by Kathy Caprino – Senior Contributor to Forbes blog – on conflict management and leaders. In response to one of...
By Cinnie Noble