Table of Contents 1 Summary 2.1 Investigation and Decision 2.2 Mediation 3 Alternative Dispute Resolution (ADR) 3.1 Dispute Resolution Processes 4 The Equality Tribunal’s Mediation Service 5 Approach 5.1 Guidelines...
By Ruairí Gogan“What is destroyed most in high tension situations is trust, and without trust, things will break down very quickly. When they do, they are replaced by increased anxiety and confusion,...
By Jeff Thompson, Lynne KinnucanCMP Resolution Blog by Lesley Allport and Katherine Graham.Before you start implementing a grievance or disciplinary process, be aware of the three possible points of quality failure before you start....
By Katherine Graham