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Ideal Qualities of an Effective Mediator

This video is presented as part of’s 25th Anniversary Conference.

Michael Lang describes some of the qualities a mediator should possess: self-awareness, knowledge of theories and literature, and continual self-education.


Michael Lang

For over 40 years Michael has mediated family, workplace and organizational disputes. He has designed and presented introductory and advanced mediation and conflict management courses, workshops and webinars in the US and internationally. Michael created one of the first graduate programs in conflict resolution in the US at Antioch University… MORE >

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