Mediates labor-management disputes involving collective bargaining agreements in situations that range from a moderate degree of difficulty to those which are somewhat more complex due to their economic impact, the number and difficulty of issues involved, the existence of an actual work stoppage or the imminent threat of one, and/or a history of difficult labor-management relations. Performs research necessary to understand the dispute, the industry or field involved, the labor relations history of the parties, and all other pertinent facts or background information. Works with parties to develop an understanding of the issues involved, as well as their interests and positions. Utilizes factual information and analysis of the overall situation, as well as knowledge of the conflict management and prevention techniques, to determine an appropriate action or approach to be taken. Assists parties in dealing with the media on sensitive matters of public concern.