From Maria Simpson's Two-Minute Trainings Most work in organizations is done in teams. A great way to understand team dynamics is to read Lencioni’s The Five Dysfunctions of a Team, and...
By Maria SimpsonCharles Green, author of the excellent (I just finished it) Trust-Based Selling: Using Customer Focus and Collaboration to Build Long-Term Relationships, recently blogged some ideas for trustworthy and future-thinking ways...
By Tammy LenskiDidn't I say that educating your marketing about mediation was the way to go? Looks like I'm not the only one who thinks so.... Check out this recent article in...
By Dina Beach Lynch