How do we know whether those with whom we are dealing have hostile intentions? How do we establish communication with them? How do we develop trust? The new science fiction...
By Joe MarkowitzBusiness Conflict Blog by Peter Phillips By now I’ve attended or participated in quite a few task forces, speeches, conference panels and other occasions in which the issue of class...
By F. Peter PhillipsWhile it may seem that those of us in the field of conflict resolution have had little to say since September 11, 2001, professional negotiators have not been silent on...
By Cris Currie
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