Larry Susskind speaks of the resistance to mediation as coming from two sources – people of authority and power who want to maintain that authority in addition to people who misconstrue the practice b/c of poor mediation experiences. An example is given of the Interior Department’s collaborative processes.
Unless you’ve been a hermit in a cave, out of touch with society all your life, you know that communication consists of more than speech and writing. When communicating parties...
By Edward P. AhrensAs professional mediators, we are accustomed to observing and dealing with challenging and unproductive behaviors. Our training and experience provide us with the insight that helps us to discern emotionally...
By Kevin StapleyJob security isn’t what it used to be. While many companies have gone through several cycles of down-sizing – or ‘right-sizing’ to be more politically correct – there is no...
By Steven P. Cohen
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