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Most Effective Use of a Conflict Mode

Even if you choose to avoid for the right reasons, does it make a difference what you actually say to people just before you withdraw from the situation? One person...

By Ralph Kilmann
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The Future of Mediation: Be Less Certain—and More Flexible

An upfront confession— I have no idea what the future of mediation holds—and I don’t think anyone else does either.  I still can’t believe Ronald Reagan was elected President (or...

By Bernard Mayer
Category

Mediation: Movement, Business, or Racket?

There's an old saying. "Every great cause begins as a movement, becomes a business, and eventually degenerates into a racket.” Will mediation fall into this trap? There’s every reason to...

By Ron Kelly - Arbitrator, Mediator, Trainer
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