AI is not going to replace mediators any time soon, but mediators with AI will increasingly take cases away from mediators without AIColin Rule
September 22, 2023 (CST)
1-1:30 Background, Purpose, and Boundaries – Clare
1:30-2: Marketing and Social Media: Scribe – Clare
2-2:30: Content Creators: chatGPT and other tools – Colin
2:30-3: Useful prompts – Colin
3-3:20: Scheduling, and Billing – Clare
3:30-4: Preparing for the tech of the future (as in: next year) – Colin
4-4:20: What clients are expecting – Simple, fast, knowledgeable – Clare
4:20-4:30: Homework for Next Class:
September 29, 2023
1-1:30: Homework Review
Incorporating that Tech Into Your Practice
1:30-2: Ethics of Incorporating Tech- broadstrokes, strong agreements – blockchain and data security – Colin
2-3: Practical Tips: Making changes today – Clare
3-3:20: Preparing for future tech
3:30-4: Specific ethical situations – Colin
4-4:30: Walking through the process from a client’s perspective – Clare
CLE and CEU:
Mediation Council of Illinois can provide 6 hours of Continuing Legal Education for licensed Illinois attorneys, and 6 hours of Continuing Education Units for licensed Illinois LCSW, LCPC and LCP practitioners.
CEU credits for mental health professionals sponsored by Margaret Powers.
Upon completion of the training you will have on-demand access for 6 months of all video and presentation materials.
Colin Rule is CEO of Resourceful Internet Solutions, Inc. (“RIS”), home of Mediate.com, MediateUniversity.com, Arbitrate.com, CaseloadManager.com and a number of additional leading online dispute resolution initiatives. From 2017 to 2020, Colin was Vice President for Online Dispute Resolution at Tyler Technologies. Tyler acquired Modria.com, an ODR provider that Colin co-founded, in 2017. Previously, from 2003 to 2011, Colin was Director of Online Dispute Resolution for eBay and PayPal. Further, Colin co-founded Online Resolution in 1999, one of the first online dispute resolution (ODR) providers, and served as its CEO and President. Colin also worked for several years with the National Institute for Dispute Resolution in Washington, D.C. and the Consensus Building Institute in Cambridge, MA.
Colin is the author of Online Dispute Resolution for Business, published by Jossey-Bass in September 2002, and co-author of The New Handshake: Online Dispute Resolution and the Future of Consumer Protection, published by the ABA in 2017. Colin received the first Frank Sander Award for Innovation in ADR from the American Bar Association in 2020, and the Mary Parker Follett Award from the Association for Conflict Resolution (ACR) in 2013. Colin holds a Master’s degree from Harvard University’s Kennedy School of Government in conflict resolution and technology, a graduate certificate in dispute resolution from UMass-Boston, a B.A. from Haverford College, and Colin served as a Peace Corps volunteer in Eritrea from 1995-1997. You can read many of Colin’s articles and see some of his talks at colinrule.com/writing.
Clare Fowler is Executive Vice-President and Managing Editor at Mediate.com. Clare received her Master’s of Dispute Resolution from the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and her Doctorate in Organizational Leadership, focused on reducing workplace conflicts, from Pepperdine University School of Education. Clare also coordinated the career development program for The Straus Institute dispute resolution students. In addition to her editorial duties at Mediate.com, Clare coordinates online case management for ADR programs, agencies and courts.