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ADA Mediation-Important Challenges Remain author.
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ADA Mediation-Important Challenges Remain

Disability mediation has become an accepted and developing segment of the ADR field since the publication of the ADA Mediation...

By Judith Cohen
Rojas v. Superior Court (Second Dist., Div. Seven. Oct. 10, 2002.) author.
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Rojas v. Superior Court (Second Dist., Div. Seven. Oct. 10, 2002.)

Rojas v. Superior Court (Coffin) (2002) , Cal.App.4th [No. B158391. Second Dist., Div. Seven. Oct. 10, 2002.] GENOVEVA ROJAS et...

By Managing Editor
An Analysis of Principled Advocacy in the Development of the Uniform Mediation Act author.
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An Analysis of Principled Advocacy in the Development of the Uniform Mediation Act

"Republished online with the permission of the NIU Law Review." I t has been a unique opportunity to serve, on...

By Gregory Firestone
Conflict Analysis Models for Mediators and Other Practitioners author.
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Conflict Analysis Models for Mediators and Other Practitioners

Introduction This is a handbook for conflict resolution practitioners aimed at helping them understand and analyze conflict more effectively in...

By Gary T. Furlong
Values Based Business-Avoiding Enronitis author.
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Values Based Business-Avoiding Enronitis

The demise of Enron raises questions about values in business. The media often portray this as a question of good...

By Sterling Newberry
Mediation in Today’s Estate Settlement World author.
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Mediation in Today’s Estate Settlement World

Death is becoming a big topic now that baby boomers are being whipsawed by their own growing sense of mortality...

By Rikk Larsen
The Elephant author.
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The Elephant

We must always tell what we see. Above all, and this is more difficult, we must always see what we...

By Edward P. Ahrens
20 Concepts & Recommendations for Utilizing the Internet author.
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20 Concepts & Recommendations for Utilizing the Internet

This article reviews 20 concepts and recommendations to assist you to most capably utilize the Internet in support of your...

By James Melamed, J.D.
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A Call to the Conflict Resolution Community

This past August I attended for the first time the annual conference of the Association for Conflict Resolution (ACR), a...

By Bridget Moix
Restorative Mediation author.
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Restorative Mediation

In the past ten years, a number of different mediation styles and techniques have been developed. For example, evaluative mediation...

By Douglas Noll
The Wall and ‘Supply Side Security’ author.
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The Wall and ‘Supply Side Security’

It's time to move past "do-we-or-don't we shell Saddam" to the stuff burning holes in our hearts. Let's name what...

By Ronald S. Kraybill
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Before Conflict: Preventing Aggressive Behavior (Book Review)

Order at Amazon.comBefore Conflict: Preventing Aggressive Behavior by John D.Byrnes. Before Conflict starts out with a powerful, attention-getting Foreword by...

By William Cottringer
Conflict Analysis in Relation to Mediator Strategy and Type author.
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Conflict Analysis in Relation to Mediator Strategy and Type

Professor Leonard Riskin in his ground breaking article [Mediator Orientations, Strategies and Techniques, 12 Alternatives 111 (September 1994) posits that...

By Rick Russell
Downsizing: Blues Or Jazz?  Which tune will your employees sing? author.
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Downsizing: Blues Or Jazz? Which tune will your employees sing?

When a company decides to down size for economic reasons it is very disruptive to its’ employees. Initially, there’s the...

By Sterling Newberry
What Kind Of Commercial Mediator Are You author.
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What Kind Of Commercial Mediator Are You

Are you a specialist or generalist commercial mediator? Has anyone ever asked you this question? Sometimes I get interrogated about...

By Tom Oswald
Negotiating Skills For Managers (Book Review) author.
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Negotiating Skills For Managers (Book Review)

Order at Amazon.comNegotiation vs Mediation When we mediate, we are engaged in the process of trying to help and persuade...

By Jon Linden
Listening to Conflict (Mediation Case Study) author.
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Listening to Conflict (Mediation Case Study)

FEB mediators recently conducted a mediation session that provided a space for the parties to engage in a greater depth...

By Managing Editor
Conflict Management Systems: A Methodology for Addressing the Cost of Conflict in the Workplace author.
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Conflict Management Systems: A Methodology for Addressing the Cost of Conflict in the Workplace

What if we calculated the amount of time, energy, and resources wasted on unresolved conflicts in the workplace? We would...

By Rian Thomas
Sun Tzu’s Tips on Effective Mediation author.
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Sun Tzu’s Tips on Effective Mediation

Sun Tzu wrote a book "The Art of War"[2] two and a half thousand years ago. James Clavell, an esteemed...

By Eileen Siskel, Joe Epstein
The Anatomy of Anger author.
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The Anatomy of Anger

“When angry, count to ten before you speak; if very angry, an hundred.” Thomas Jefferson Sounds easy doesn’t it? Then...

By Oliver Ross
Obstacles To Successful Mediation author.
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Obstacles To Successful Mediation

When parties are willing to participate in good faith and in an earnest attempt to listen to understand, mediation is...

By Tony Belak
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Reframing: The Essence of Mediation

Psychologists and therapists have long used a technique called reframing to assist patients with changing problem attitudes and behaviors. The...

By Peter Blanciak
Creativity is the Key to Effective Alternative Dispute Resolution author.
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Creativity is the Key to Effective Alternative Dispute Resolution

Following are some procedures you might consider: Arbitration: Similar to a court trial, but less formal. The arbitrator takes evidence...

By Darrell Lewis
Measuring Conflict: Both The Hidden Costs and the Benefits of Conflict Management Interventions author.
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Measuring Conflict: Both The Hidden Costs and the Benefits of Conflict Management Interventions

It's Friday, and you are in the process of clearing your desk before you leave work for the day. One...

By Cynthia Barnes-Slater, John Ford
From Communities To Corporations: The Growth of Mediation In Sri Lanka author.
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From Communities To Corporations: The Growth of Mediation In Sri Lanka

During a recent visit to Sri Lanka I was surprised to discover the widespread practice of institutionalised community mediation throughout...

By Nadja Alexander
Lord, Save Me From That Boring Opening Statement! author.
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Lord, Save Me From That Boring Opening Statement!

"I’ve explained it all to my client. We can dispense with your opening statement and get down to business." Every...

By Edward P. Ahrens
A Guide For Facility Directors Considering A Mediation Program author.
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A Guide For Facility Directors Considering A Mediation Program

These are only suggestions based on our experiences, the culture and needs of your facility (or group of facilities) must...

By Department of Veteran Afffairs VA
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Dynamics of Personal Interaction In the Mediation Process

Mediation is scheduled. The participants are about to enter the room. You have the task of mediating the dispute. As...

By Eugene Henderson
Rebuilding The World Trade Center Site author.
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Rebuilding The World Trade Center Site

On July 20th, 2002 I volunteered as a facilitator (along with 499 of my colleagues) for a remarkable experiment. Organized...

By Sterling Newberry
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What Do ADR Panels Look For In A Mediator? Do You Qualify For The T.E.A.M.?

What are ADR administrators looking for and how can I become a part of recognized panel that will send me...

By Troy Morgan

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