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Mediator Madness author.
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Mediator Madness

I walked into my last mediation blind. No briefs had been submitted, no pre-mediation conference calls, nothing. And so I...

By Michael Young
Options In Conflict Management System Design author.
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Options In Conflict Management System Design

This article was first published in Workplace News, Volume 8, Issue 5, May 2002 (Workplace News is a publication of...

By Cinnie Noble
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Let’s Make Mediators Limited Practice Officers

How can mediation become a respected and trusted profession - a profession that is recognized and authentic in the eyes...

By Stanley Moore
Reluctant to Mediate author.
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Reluctant to Mediate

Mediation is a wonderful way for people to resolve disputes. But before mediation can begin, all parties to the dispute...

By Norman Pickell
How to be an Effective Advocate for Your Agency During Mediation author.
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How to be an Effective Advocate for Your Agency During Mediation

The use of mediation to resolve EEO disputes is growing exponentially and nowhere more rapidly than the Federal Sector. The...

By James MacPherson, John Ford
Cyber-Mediation: Medium Massaging The Message author.
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Cyber-Mediation: Medium Massaging The Message

New Mexico Law Review Winter, 2002 Posted with the permission of the author. Copyright © 2002 New Mexico Law Review;...

By Jon Michael Gibb, Llewellyn Joseph Gibbons, Robin M. Kennedy
Collaborative Family Law: A Path Beyond Winning author.
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Collaborative Family Law: A Path Beyond Winning

A modified version of this paper has been published by the Texas Wesleyan Law Review. Gay G. Cox & Robert...

By Gay Cox
Becoming A Mediator: An Insiders Guide To Exploring Careers In Mediation (Book Review) author.
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Becoming A Mediator: An Insiders Guide To Exploring Careers In Mediation (Book Review)

Order at Amazon.comFor those mediators who are still asking themselves the question, "Should I Really Be A Mediator?" Lovenheim's book...

By Jon Linden
Introduction to Online Dispute Resolution for Business author.
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Introduction to Online Dispute Resolution for Business

Order at Amazon.com“Computers were first born as arithmetic engines, but my own view, and the view of some other people...

By Colin Rule
Confidentiality and Privilege in Mediation: A Dutch Perspective author.
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Confidentiality and Privilege in Mediation: A Dutch Perspective

"Loosing confidentiality is like loosing virginity: it happens only once." (Eric Galton, Representing Clients in Mediation, American Lawyer Media, L.P....

By John Bosnak
Notification And Federal Employee Antidiscrimination And Retaliation Act Of 2002 author.
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Notification And Federal Employee Antidiscrimination And Retaliation Act Of 2002

[[Page 116 STAT. 566]] Public Law 107-174 107th Congress An Act To require that Federal agencies be accountable for violations...

By Managing Editor
The Essential Guide To Marketing Your ADR Practice (Book Review) author.
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The Essential Guide To Marketing Your ADR Practice (Book Review)

Author: Natalie Armstrong President, Golden Media Publishing Ms. Armstrong’s book is clear, clean, professional marketing advice for the ADR practitioner....

By Jon Linden
The Essential Guide To Market Your ADR Practice author.
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The Essential Guide To Market Your ADR Practice

“Experience has taught me that there is one chief reason why some people succeed and others fail. The difference is...

By Natalie J. Armstrong-Motin
Smoke and Mirrors: The Importance of  Credibility author.
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Smoke and Mirrors: The Importance of Credibility

I had just finished a landlord tenant mediation. When the clients left, I turned to the three observers, soon-to-be mediators...

By Barry Simon
Intergroup Conflict in the Workplace author.
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Intergroup Conflict in the Workplace

Webster's Dictionary defines a group as "a number of persons near, placed, or classified together." Others define a group as...

By Tony Belak
The Tinker Air Force Base ADR Program: Lessons Learned author.
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The Tinker Air Force Base ADR Program: Lessons Learned

The award winning Tinker Air Force Base ADR Program shares its lessons in developing and implementing an ADR program: a....

By The Tinker Air Force Base Tinker
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Active Listening

I. PAYING ATTENTION TO THE SPEAKER ("ATTENDING"): 1. Look at the speaker. Keep the other persons in view so you...

By Department of Veterans Affairs
Keep Those Feet Out Of Concrete author.
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Keep Those Feet Out Of Concrete

Were he living, Al Capone could tell you a thing or two about putting your feet in concrete. In mediation,...

By Edward P. Ahrens
The Cost Savings Associated With The Air Force Alternative Dispute Resolution Program author.
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The Cost Savings Associated With The Air Force Alternative Dispute Resolution Program

ADR SAVINGS 1. PURPOSE THE United States Congress greatly encouraged federal departments to use Alternative Dispute Resolution (ADR) techniques to...

By GSA Office Of Equal Employment Opportunity GSA
Preparing For Mediation author.
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Preparing For Mediation

Use the mediator to your advantage Many cases are resolved before trial simply by counsel getting together and negotiating a...

By Darrell Lewis
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Where Angels Fear To Tread : The Tricky Matter Of How A Commercial Mediator Shows Respect For The Attorney/Client Relationship

Speak to any attorney and they will have views on what level of 'mediator intrusion' into their relationship with their...

By Geoff Sharp
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UCLA Medical Center Cultural Liaisons Program: Managing Cultural Conflicts in the Clinical Setting

Program History In 2000, UCLA Medical Center created a new volunteer opportunity for staff and managers within the medical center....

By Mark Gelhaus
Mediating Licensure Disputes: The Use of ADR by Canadian Medical and Nursing Licensing Authorities author.
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Mediating Licensure Disputes: The Use of ADR by Canadian Medical and Nursing Licensing Authorities

Survey Overview A recent survey was conducted of 24 provincial and territorial medical and nursing licensing agencies measuring their use...

By Rob Robson
The Geo-political Factor In Negotiation author.
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The Geo-political Factor In Negotiation

Chances are, after you wake-up, read the front page of the paper or listen to news about the latest international...

By Robert Benjamin
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Hope for Healthcare- Returning Civility and Cooperation to Health Care

Resource Issues According to a survey of 43,329 registered nurses working in adult acute care hospitals, 41% said they were...

By Debra Gerardi
Commercial Section Editorial author.
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Commercial Section Editorial

Welcome to the Commercial Section. This section is devoted to the advancement of professional commercial mediation from the dual perspectives...

By Tom Oswald
Statement Of Restorative Justice Principles author.
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Statement Of Restorative Justice Principles

This Statement of Principles derives from a development of an exercise undertaken by the Restorative Justice Consortium to revise the...

By Restorative Justice Consortium of the UK UK
On Sex And Negotiation:  An Editorial author.
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On Sex And Negotiation: An Editorial

There are only a few activities that fit the description of being core and fundamental to human survival and procreation....

By Robert Benjamin
Process Options for Workplace Conflict Management author.
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Process Options for Workplace Conflict Management

A variety of options are available to deal with workplace conflict. It is worth noting that each of the approaches...

By John Ford
The Authenticity Requirement And The Necessity For Deception In Negotiation: The Paradox author.
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The Authenticity Requirement And The Necessity For Deception In Negotiation: The Paradox

“Authenticity is the greatest form of deception.” -The Usual Suspects The Usual Suspects (1995), is a movie of the film...

By Robert Benjamin

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