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Workplace Conflict: Facts and Figures author.
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Workplace Conflict: Facts and Figures

Employee attitudes and characteristics In a 1990 survey: 62% of respondents indicated that they would be more willing to take...

By John Ford
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Teens Help Peers Keep The Peace

If we need a reason to encourage peer mediation techniques in our schools, we need look no further than the...

By Shana Slater
Mediating Employment Disputes Under the Disabilities Act author.
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Mediating Employment Disputes Under the Disabilities Act

REPRINTED WITH PERMISSION. Reprinted from Dispute Resolution Journal, February 1998. Published by the American Arbitration Association, 335 Madison Avenue, New...

By Judith Cohen, Samuel H DeShazer
Preventing Conflict through Facilitation author.
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Preventing Conflict through Facilitation

Friends and family members often ask us, "So, tell us what you do again? It has to do with big...

By Janice M. Fleischer, Zena Zumeta
Americans With Disabilities Act: Tips For The Advocate author.
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Americans With Disabilities Act: Tips For The Advocate

ACKNOWLEDGEMENTS When the idea of writing a piece on the ADA (Americans With Disabilities Act) and ADR (Alternative Dispute Resolution)...

By William D. Goren
From Hatred And Blame To Compassion And Resolution author.
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From Hatred And Blame To Compassion And Resolution

This article appeared in the January/February 1997 issue of The California Therapist. It is reprinted with permission of the California...

By Jack Hamilton
Mediating Land Use Cases author.
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Mediating Land Use Cases

INTRODUCTION: Until recently, land use mediation at any level has been comparatively infrequent. While the success of multi-party public policy...

By J. Richard Forester
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Crime and Punishment

In our society's criminal justice system, justice equals punishment. You do the crime, you do the time. You do the...

By Marty Price
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The Principles of Mediation and the Future of Ethics

Speech at Annual Conference of theNorthern California Mediation Association, March 22, 1997 You can imagine my horror when I read...

By Joe Hardegree
The WWW Main Street of the Future is Here Today author.
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The WWW Main Street of the Future is Here Today

The Internet and World Wide Web are becoming more important every day, including for mediators and other dispute resolution professionals....

By Mediate.com Staff
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Mediative Solutions For Parents And Children At Impasse

Reprinted by permission from Solo - A Guide for the Single Parent July,1996.Pouting and crying, tantrums and yelling, stealing and...

By Matt Kramer
The Five Stages Of Mediation author.
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The Five Stages Of Mediation

This article appeared in the September 1997 edition of "Alternatives to the High Cost of Litigation," a publication of the...

By Jeffrey Krivis
The Big Secret, excerpt from Finding Common Ground, A Field Guide to Mediation author.
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The Big Secret, excerpt from Finding Common Ground, A Field Guide to Mediation

Order at Amazon.com We dance round in a ring and suppose But the Secret sits in the middle and knows....

By Barbara Ashley Phillips
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Culturally Responsive Alternative Dispute Resolution For Latinos

Culturally Responsive Alternative Dispute Resolution For Latinos is a recently published report (by Steven Weller and John A. Martin, State...

By John Sarmiento
Real Litigators Don’t Eat Quiche And Other Myths About Mediation author.
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Real Litigators Don’t Eat Quiche And Other Myths About Mediation

Myth #1: A tough, effective, take-no-prisoners litigator should not mediate, because real litigators don't mediate. Fact: The problem with this...

By Steven Rosenberg
What Happens In Mediation? author.
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What Happens In Mediation?

"Of those that reached agreement in Mediation, two thirds of both men and women agreed that spousal support was fair;...

By Forrest (Woody) Mosten
Mediation Is Not For Sissies author.
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Mediation Is Not For Sissies

Last month, a reporter from the Los Angeles Daily Journal asked me a question about mediation which gave me quite...

By Jeff Kichaven
Uniform Mediation Act  ALERT author.
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Uniform Mediation Act ALERT

WARNING Will This Be Your New Required Mediator's Opening Statement? "You have the right to remain silent. I may testify...

By Ron Kelly - Arbitrator, Mediator, Trainer
Mediaciòn: Alternativa para la resoluciòn de conflictos author.
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Mediaciòn: Alternativa para la resoluciòn de conflictos

"Win-win" ("ganar-ganar") has reached Cuba. Thanks to the vision of law professor Armando Castanedo Abay of the Universidad de La...

By Armando Castaneda Abay
Mediation: Did We Get It Wrong? author.
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Mediation: Did We Get It Wrong?

33 Willamette Law Review 649 (Summer, 1997) (c) 1997 Willamette Law Review; Barbara A. PhillipsTable of Contents I. Introduction A....

By Barbara Ashley Phillips
Mediation Training to Improve Police Social Interaction Skills author.
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Mediation Training to Improve Police Social Interaction Skills

The February shooting death of an unarmed West African immigrant, Amadou Diallo, in hail of 41 bullets fired by four...

By Christopher C. Cooper
Pre-Mediation Questionnaire: Dispute Clarification Tool author.
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Pre-Mediation Questionnaire: Dispute Clarification Tool

Many disputes have a prior history of an amicable relationship. This is especially true in business disputes. Litigation (arbitration or...

By John Gromala
"I’m Sorry": The Power of Apology in Mediation author.
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"I’m Sorry": The Power of Apology in Mediation

THE ELEMENTS OF APOLOGY: Apology involves the acknowledgement of injury with an acceptance of responsibility, affect (felt regret or shame...

By Carl Schneider
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Mediation Can Ease Integration of Group Homes Into Neighborhoods

PORTLAND, Ore. (ANS) -- Social service providers increasingly are recognizing the benefits of integrating homeless women and children, psychiatric patients...

By American News Service
Moving From Collaborative Processes To Collaborative Communities – Building Our Agenda author.
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Moving From Collaborative Processes To Collaborative Communities – Building Our Agenda

This essay was written in recognition of the tenth Anniversary of the Program for Community Problem Solving. October 1999 Collaborative...

By William R. Potapchuk
Finding A Way Out Of Yugoslavia: Lessons From MOVE author.
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Finding A Way Out Of Yugoslavia: Lessons From MOVE

Another place - another time - another violent conflict - but haunting parallels. In the 70's and 80's it was...

By Paul Wahrhaftig
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Standards of Practice for California Mediators

Preface Preamble Definitions Voluntary Participation and Self Determination Impartiality, Bias and Disclosure Standards for Conducting a Mediation Confidentiality Competence Marketing...

By CDRC
Mediation Policy: Theory Matters author.
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Mediation Policy: Theory Matters

Mediation policy-making appears to be a growth industry. Numerous legislatures, state courts, agencies, membership organizations and other institutions are occupied...

By Dorothy J. Della Noce
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Standards of Practice for Mediators, Illinois

DEFINITION Mediation is a voluntary procedure whereby an independent and impartial third party or parties promote and facilitate the resolution...

By Mediation Council of Illinois
Why Mediation Works author.
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Why Mediation Works

"Traditional litigation is a mistake that must be corrected... For some disputes trials will be the only means, but for...

By Michael Roberts

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