Jacinta Gallant is a respected Canadian Insight Mediator, Collaborative Lawyer and Conflict Resolution Educator. She is recognized internationally for her insightful and experiential approach to teaching and managing conflict, and has been welcomed as a trainer throughout the Americas, Europe, Australia, New Zealand and Southeast Asia. Jacinta’s innovative resources, Our Family in Two Homes, and Designing Our Future Together help clients prepare to engage deeply, and productively, with Family Lawyers, Mediators and Collaborative Practitioners.
In 2017, Jacinta transformed her mediation practice by studying and applying the Insight Approach to her work. She created a comprehensive Insight Mediation training program, The Curious Mediator, which dives deeply into a relational definition of conflict and helps mediators work with targeted curiosity to help parties gain insight and change their patterns of behaviour to open up pathways to understanding. Not quite a magic wand – but almost! Mediators and collaborative professionals who learn the Insight Approach say things like, “Finally – this makes sense of what I see and experience in the room.”, “This learning is exhilarating.” and “I wish we had known this 20 years ago!”
Jacinta’s podcast, The Authentic Professional, focuses on how professionals can bring more of who they are to what they do, and her latest book, Going Steady, helps engage couples in conversations that sustain and nourish their relationship. Jacinta’s ultimate goal is to help conflict professionals engage with clients in a more meaningful way, manage conflict more effectively, and get more enjoyment out of this important work.
Family law: I have extensive experience mediating separation and divorce, parenting plans, relationship repair, prenups and family conflict.
Workplace: When interpersonal conflict is part of the challenge in a workplace, I am happy to mediate.
Family Business Conflict: This is a area I particularly love to mediate: Working with families who want to manage their relationships while getting on with the business.
The Insight Approach is the foundation of all my work. Described as the “fourth pillar” of conflict resolution, Insight Mediation seeks to understand and work with the human behaviours that get in the way of productive dialogue. The Insight Approach defines conflict from a social/relational theory as a pattern of behaviours that block learning and openness. Insight Mediators use targeted curiosity to explore the threats that are causing the conflict behaviours, so that destructive patterns of behaviour can be understood and changed. We see these behaviours as a natural human response to a perception of threat. Rather than containing or correcting the behaviours, we help clients gain insight and clarify meaning. All of this is more productive and efficient as we are getting to the heart of the matter – and the conflict behaviours that block dialogue, so clients can make better decisions.
Facilitative. Client-centred. Consensual Dispute Resolution.
Jacinta’s ultimate goal is to help conflict professionals engage with clients in a more meaningful way, manage conflict more effectively, and get more enjoyment out of this important work.
Bachelor of Arts
Thousands of hours of training in mediation, conflict, dispute resolution, communication and insight.
I have delivered training around the world to experienced and new mediators and collaborative professionals.
As a conflict resolution and insight mediation trainer, I offer customized advanced training to groups on request. I regularly offer training online and in person. My training schedule is available on my website https://jacintagallant.ca
As a mediator, I offer mediation through my law practice https://www.waterstonelawpei.ca