Associate Mediator

Associate MediatorThis mediator has at least 40 hours of mediation training, has mediated at least 10 cases for at least 40 hours, agrees to take part in at least 12 hours per year of continuing mediation education, and subscribes to's required standards of mediation practice..Premium Member

John Surprenant

Family Disputes: Parenting Plans, Financial Support, Addiction Issues;

Civil: Breach of Contract, Consumer Complaints, Lease disputes;

Labor: Contract negotiations, HR grievances;

Education: Special Education Disputes

Over twenty-five years, as a teacher and administrator, as an attorney, as a labor leader and a business owner.

ADR Experience

As an attorney, negotiated hundreds of leases and contracts as well as resolved disputes involving those documents. As President of a medium size Teachers Union negotiated several contracts and resolved hundreds of grievances. As a teacher and administrator resolved several special education issues. As a business owner, negotiated contracts and resolved consumer complaints.


My practice begins with a brief interview with each party. During this time, we will determine if this case is suitable for me to mediate. Each party must feel comfortable with me as an unbiased and impartial mediator in order for the mediation to proceed with confidence that what is shared is privileged and can not be used outside the mediation process. The principle of confidentiality promotes open and honest sharing which leads to effective communication. Effective communication drives the mediation process.

So, I focus on a simple acronym, W.H.O., to help the parties bypass emotional obstacles during mediation.
First, each party should be Willing to allow the mediator to guide the process toward resolution – that’s the W.
Second, each party should be Honest with the mediator during the process even if one must ask to share some details in private – that’s the H.
Third, each party should be Open to the possibility of finding a resolution to some or all of the issues presented – that’s the O.

Mediation is a process which works best when parties participate willingly, share honestly and remain open to the possibility of finding an agreeable resolution to the dispute. Mediation offers no guarantees but if a resolution is possible, the W.H.O. is the best path to get to it.


Norwich University: B.A.;
Southern Connecticut State University: M.S.;
University of Connecticut School of Law: JD;
Missouri State University: Certificate of Completion of Family and
Civil Mediation Training

Areas Of Practice

  • Civil (general)
  • Contracts
  • Education
  • Family
  • Labor - Management
  • Marital Mediation
  • Online Mediation
  • Restorative (Juvenile)
  • School/Education
  • Special Education
  • Workplace

Fees and Provisos

Available upon scheduling initial consultation

Professional Associations

  • AFCC - Assoc. of Family & Conciliation Courts
  • AMM - Assoc. of Missouri Mediators

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