Nicole Lance, JD, CSA
Nicole Lance, JD, CSA

Associate Mediator

Associate MediatorThis mediator has at least 40 hours of mediation training, has mediated at least 10 cases for at least 40 hours, agrees to take part in at least 12 hours per year of continuing mediation education, and subscribes to's required standards of mediation practice..Premium Member

Nicole Lance, JD, CSA

Welcome! I practice adult family (which includes “elder”) mediation here in the S.F. Bay Area. Several years ago, following an earlier career as a business attorney, I shifted professional focus because I enjoy working with adult families, helping them find practical solutions and ways to reduce anxiety through the mediation process. I am also a Certified Senior Advisor (CSA), possessessing generalized knowledge about many facets relevant to aging, e.g. healthcare, caregiving, finances, inheritance and trust administration, etc.


Generally speaking, I am “facilitative” in approach, meaning that I focus primarily on helping family members improve their understanding of their situation and goals, while clarifying differences and helping them find common ground. If the family desires, I will become more “evaluative” in approach, offering general information and perspective, though never advice.


My website provides more information.


B.A. from U.C.L.A. (College of Honors) and a law degree from U.C. Davis

Areas Of Practice

  • Adult Family
  • Elder
  • Estate Planning
  • Health Care
  • Trust Management

Additional Services

  • Conflict Coach

Fees and Provisos

Mediation services, typically $250 – $300 / hour

Conflict coaching services, $180 / hour

Sliding scale available in limited cases

Liability Insurance

  • Yes

ADR Training

  • Advanced Family Mediation Training (University of Wisconsin, S, Bronson)
  • Advanced Elder Mediation Training (Elder Decisions, C. Thorpe/A. Kardasis)
  • Advanced Elder Mediation Training ( University, D. Curtis)
  • Mediating High Conflict Disputes Training (High Conflict Institute, B. Eddy)
  • Civil Mediation Training ( University)
  • Conflict Coaching (Community Boards of S.F.)

Professional Associations

  • Association for Conflict Resolution (ACR) - Elder Section
  • Society of Certified Senior Advisors (CSA)
  • American Bar Association - Dispute Resolution Section

Publications & Presentations

  • "Clients and Aging Parents: Elder Mediation and Other Tools for Navigating Family Conflict," (published in CSA Journal, No. 84 (2021))
  • "Moving from Elder Frustration to Family Redemption: Book Review and Suggestions for How Elder Mediators Can Help Improve Family Outcomes" (published by
  • Avenidas Fall-Winter Town Hall Series, "Transformative Conversations About Finances, Care, and Driving" (Feb. 2021)
  • Family Caregiver Alliance Webinar "Families with Aging Parents: Difficult Conversations Just Got Easier" (Oct. 2020)


  • Paula Wolfson, Manager of Avenidas Care Partners (Palo Alto, CA)
  • Lily Cervantes ADR Program Analyst for the Superior Court of California (San Mateo, CA)

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