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Rut Rivera-Encarnación
Rut Rivera-Encarnación

Senior Mediator

Senior MediatorThis mediator has at least 100 hours of mediation training, 500 hours of mediation experience, agrees to take part in at least 12 hours per year of continuing mediation education, and subscribes to's required standards of mediation practice.Premium Member

Rut Rivera-Encarnación

Rut has been fully dedicated to the alternative dispute resolution field for over 15 years as an Alternative Dispute Resolution Advisor, Arbitrator and a Mediator. Rut has provided conflict management training and communication workshops to the state and federal government and private organizations.

ADR Experience

Rut worked as an arbitrator in the Appeals Division of the Puerto Rico Labor Department, where she conducted approximately 30 compensation hearings per week. She had to review issues related to the employee´s work environment, such as: Safety and Health conditions, Discrimination, Harassment and Absences, among others.

Rut served as a mediator for the Puerto Rico Judicial Branch (Alternative Resolution Bureau) which is under the wing of the Puerto Rico Supreme Court.  During this time, she intervened in over 3000 cases, serving as mediator in both civil and criminal disputes.

She is the Founder of Pivot Resolutions, LLC. A consulting firm dedicated to Organizational Conflict Management, Facilitation, Strategic Planning, Alternative Dispute Resolution, Coaching and Workshops.


One of Rut’s goals is being able to gain the parties confidence and empower them to resolve their disputes in a responsible way and create spaces that can serve as platforms for discovering common interests.


-LLM: Alternative Dispute Resolution and Litigation

– Juris Doctor

-Bachelor: Natural Sciences

Areas Of Practice

  • Business
  • Civil (general)
  • Commercial
  • Contracts
  • Cross Cultural
  • EEOC
  • Employment
  • General
  • Labor - Management
  • Online Civil
  • Online Mediation
  • Online Workplace
  • Organizational
  • Sexual Harrassment
  • Workers Comp
  • Workplace

Additional Services

  • Arbitrator
  • Communication Skills Trainer
  • Conflict Coach
  • Facilitator
  • Mediation Consultant
  • Mediation Trainer
  • Staff Developer
  • Strategic Planning
  • Systems Designer



ADR Training


  • Accessibility and Client Service Award
  • Cindy Mazur Award

Professional Associations

  • International Mediation Institute (IMI)
  • International Coaching Federation (ICF)
  • International Association of Facilitators (IAF)
  • ABA Dispute Resolution

Languages Spoken

  • English
  • Spanish