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Practitioner Mediator

Practitioner MediatorThis mediator has at least 100 hours of mediation training, has mediated at least 50 cases for at least 200 hours, agrees to take part in at least 12 hours per year of continuing mediation education, and subscribes to's required standards of mediation practice..Premium Member

Susan Sher

I was a practicing attorney for 28 years and have been mediating full-time for 7 years so I have had ample opportunity to observe conflict. Most conflict arises from our inability or unwillingness to listen to one another; we dig into unproductive positions that simply prolong disagreement. Through empathy and humour, I help parties overcome those hurdles.

As a mediator, I work with individuals and businesses to find creative, effective resolution to all types of disputes regarding relationships — those in the workplace, family, neighborhood or business. I take great satisfaction in guiding parties towards resolution by allowing them to stay in charge of the mediation process and find their own options for creative problem solving. I am patient, insightful and a skilled communicator sensitive to cultural and socio-economic differences.

I am available to mediate with parties in-person or online using Zoom Video Conferencing, depending on which method meets all of our needs. We can accomplish as much online as we would face to face and I appreciate that the video option is available during these unusual times. My office serves, Mendocino, Sonoma, Lake Counties and the Bay Area if we meet in-person; if we meet virtually, there are no geographic boundaries.

25 years as an attorney litigator and representative of parties in mediation, primarily plaintiffs in employment matters

ADR Experience

  • Private mediation practice for 8 years
  • Volunteer mediator for Mendocino County Superior Court, Small Claims Division, Ukiah, CA;
  • Volunteer mediator for Recourse Mediation Services, Santa Rosa, CA;
  • Volunteer mediator for Office of Citizen Complaints, San Francisco, CA;
  • Represented dozens of parties in mediation as an advocate for employees for over 25 years


We live in times when sadly, often the loudest and most abrasive voices strive to overpower those of calmness and reason. I believe people genuinely wish to make peace with one another but in times of stress and conflict, are often at a loss as to how to make that happen. I am passionate about helping parties resolve conflicts amicably and creatively rather than through expensive and stressful litigation.

Mediation allows parties to achieve resolution by staying in charge of the mediation process and finding their own options for creative and mutually satisfying problem solving. I may, in separate sessions, point out weaknesses and strengths of parties’ positions in order to facilitate resolution. As part of the mediation process, I also strive to empower parties to transform the quality of their relationships.


JD, Antioch School of Law
BA, American Literature, George Washington University

Areas Of Practice

  • ADA
  • Adult Family
  • Cannabis
  • Civil (general)
  • Community
  • Cross Cultural
  • Divorce (all issues)
  • Divorce (parenting)
  • Employment
  • Family
  • Labor - Management
  • Parent-Teen
  • Sexual Harrassment
  • Workplace

Additional Services

  • Counselor
  • Mediating Lawyer
  • Representational Lawyer
  • Strategic Planning



Fees and Provisos

30 minute free consultation to discuss your situation and my services;
$250 per hour for mediation and preparation time

$700 for three hour morning or afternoon sessions
or $1,400 for one-day six hour sessions (excluding prep time)