Professional Details

Abdallah F. Ghalayini
Associate Mediator

Confluence Mediation LLC

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123 Union Street
Suite 201-5
Easthampton, MA 01027
USA
14132096162
Fax: 14134800002

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Description of Practice

-Commercial Mediation -Mediation between Union and Employer -International business and trading conflict mediation -Medation between dealer, agent, distributor and supplier, manufacturer -Franchiser and franchisee mediation -Contract negotiation consultancy -Mediation for property or entity division -Workplace Mediation -Mediation Coaching -Ombuds -Mediation via videoconference -Meetings Facilitation

Professional Background

Working in the international business world for over 30 years, Abdallah has become very skilled in negotiation, mediation, and resolution of conflicts with his clients and his suppliers. By necessity, he managed conflicts between managers and workers. He also became adept at negotiating terms and relationships between companies and their representatives, as well as within companies. Over the course of his career, Abdallah has had at least 400 employees reporting to him, and on many occasions, he acted as an ombudsman, helping to reach agreements between employees during times of conflict. Clients notice Abdallah’s relaxed and open manner during mediation and negotiation. Abdallah listens well and can understand the meanings of his clients’ values. He is very skilled at keeping a balanced viewpoint, while still holding the importance of all his clients’ concerns. Abdallah considers mediation to be facilitative and transformative. He sees his role as managing three dynamics: ?the mediation process itself the interaction between the parties the issues and decisions facing the parties?? Abdallah is an American citizen and a parent of three teenage boys. He has lived in Western Massachusetts for over 20 years, and he has traveled for his work in most of Africa, Europe, and the Middle East. His life experience and his business experience gives him his unique perspective on communication and the exchange of ideas.

Experience

By necessity, he managed conflicts between managers and workers. He also became adept at negotiating terms and relationships between companies and their representatives, as well as within companies. Over the course of his career, Abdallah has had at least 400 employees reporting to him, and on many occasions, he acted as an ombudsman, helping to reach agreements between employees during times of conflict. Part of his experience he has facilitated mergers of businesses, as well as collaborative business relationships between former competitors. He has on many occasions helped resolve conflicts between companies, and organizations. He worked on contracts negotiations as well as employment negotiations for an employee as well as for employer. Abdallah received his formal training from MWI, one of the highest rated mediation agencies in the nation. His training is in accordance with the Massachusetts General Laws ch.233 § 23C. Clients notice Abdallah’s relaxed and open manner during mediation and negotiation. Abdallah listens well and can understand the meanings of his clients’ values. He is very skilled at keeping a balanced viewpoint, while still holding the importance of all his clients’ concerns.

Degrees

Mechanical Engineering Aircraft Engineering Mediation Training with MWI Boston

Training

Dates    Trainer(s)    Title   
May 2019    MWI    Trained Mediator. Completed 40 hours of mediation training in accordance with M.G.L. ch.233 § 23C with MWI in Boston, MA
Jan 2020    TMTC    Court Orientation - 4 hrs
May 2020    FACP    Collaborative Law Process Act and Collaborative Practice: Exploring Possibilities for Families Struggling with IPV/D 2 Hrs
May 2020    TMTC    Working with Resistance workshop 2hrs
Oct 2020    Paul Ekman Group    Micro Expressions Training Tool 1.5hours
Oct 2020    Paul Ekman Group    Subtle Expressions Training Tool 1.5hours
Nov 2020    Paul Ekman Group    Micro Expressions Profile 2 hours
Nov 2020    Paul Ekman Group    Micro Expressions Intensive 4 hours
Nov 2020    Crilley Mediation Services - Iowa    14-Hour Basic Collaborative Practice Training

Approach

Abdallah considers mediation to be facilitative and transformative. He sees his role as managing three dynamics: - the mediation process itself - the interaction between the parties - the issues and decisions facing the parties??

Areas of Practice

  • Civil (general)
  • Commercial
  • Community
  • Construction
  • Contracts
  • Engineering
  • General
  • Neighbor to Neighbor
  • Online Mediation
  • Small Claims
  • Trust Management
  • Workplace

Professional Services

  • Mediator
  • Mediation Consultant
  • Ombud
  • Conflict Coach
  • Facilitator
  • Online Mediator

References available upon request.

This dispute resolution professional keeps professional liability insurance.