As someone new to the field, I was asked to give my perspective. Karen Haney-Owens (Courts Mediation Program Manager, East Bay Community Mediation) asked me how I had such a...
By Will MooserBy means of so called ‘scaling questions’ mediators can help their clients to express complex, intuitive observations about their past experiences and estimates of future possiblities. Scaling questions invite clients...
By Fredrike P. BanninkPGP Mediation Blog by Phyllis G. Pollack Recently, I posted blogs on the necessity of “dancing” and on “difficult people”. This past week, both topics collided in a mediation! What...
By Phyllis Pollack
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