Mediation and conflict resolution skills are imperative to those in EMS leadership and those still in the field. Discord between crew members can often affect day-to-day productivity, an employee’s sense of wellbeing and even patient care.
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ADR Prof Blog by Andrea Schneider, Michael Moffitt, Sarah Cole,Art Hinshaw, Jill Gross and Cynthia Alkon.In a stunning but hoped-for reversal (based on am amicus brief I co-authored in the...
By Jill GrossFrom the Blog of Phyllis G. Pollack. Recently, I was talking with a colleague about mediations. He made a point that struck me: a bad mediation is worse than having...
By Phyllis PollackToxic co-workers or bosses can create big problems at work. As a workplace conflict transformation consultant, coach, and trainer, I have assisted many of my individual and organizational conflict clients...
By Lorraine Segal
