1. Actively ListenActive listening is a learned skill. Much of the time we spend listening, we are also thinking how we can use what the other person is saying to develop...
By Erin McCoy AlarconSan Francisco Mediators Blog by Lisa Nelson Can Divorce Mediation Be Used in All Situations? Divorce mediation can be used successfully in most, but not all, situations where a couple...
By Lisa NelsonHarvard Business Review, January-February 2000, p. 16-17. Negotiations conducted over e-mail often go nowhere. Here's what you can do to improve the odds of success. In our increasingly wired world,...
By Kathleen McGinn
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