Affirmed: “Cluttered” Website Means No Agreement To Arbitrate

Affirmed: “Cluttered” Website Means No Agreement To Arbitrate

Clean up that website!! “Clutter” may obscure and negate attempts to highlight terms and conditions that require arbitration of Telephone Consumer Protection Act (TCPA) disputes. A “hard to find [link to Ts & Cs] on a cluttered web page” can be a recipe for such a result.

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