From Lorraine Segal's Conflict Remedy BlogAn apology can bring powerful healing to conflicted relationships. I was privileged to witness this recently in a juvenile diversion mediation. In the mediation for...
By Lorraine SegalFormer Executive Vice-President and General Counsel to The Walt Disney Company, entertainment law heavy-weight Lou Meisinger knows more about driving a hard bargain than anyone I know. Yet it is...
By Victoria PynchonNo skill is more vital to mediation than the ability to listen. The sheer number of phrases and images we have developed to characterize listening skills -- Active Listening, Inclusive...
By Richard Barbieri