We (Americans and diverse people in organizations) have been in this moment before: there was a terrible event, we were outraged, we reacted, then it went away. Yet systemic racism...
By Lucia Kanter St AmourThis is it! This is the final post of our listening series, and what a better way to end it then to talk about nonverbal communication! So go grab a...
By Jason DykstraFrom the Blog of Phyllis G. Pollack. More times than not, in order for the parties to reach a resolution at mediation, they must attend the mediation. While this may...
By Phyllis Pollack