What do mediators have in common with the Maytag repairman? Both can be lonely jobs. That's one reason why we created a new way for family or workplace mediators to...
By Dina Beach LynchThe Thomas-Kilmann Conflict Mode Instrument, available from Consulting Psychologist Press, identifies five conflict styles - competing, compromising, collaborating, avoiding, and accommodating - and provides guidelines regarding when each is appropriate...
By Dale EilermanThe lessons of history reveal that in some instances social discord has served as a catalyst for improving the human condition. On the other hand, personal conflict often leads to...
By William Scott Harralson, J.D.