Many organizations have embraced alternative dispute resolution. Yet, they continue to search for more comprehensive approaches that help them not only to resolve conflicts that have escalated into disputes but...
By Carole Houk, Deborah KatzFrom Mervyn Malamed's listserv Conflict can develop when both sides share a common goal and are not in opposition to each other. The intrinsic subject may indeed not be the...
By Mervyn MalamedTerry Wheeler discusses research that shows mediation training for children can be effective, though a trainer must impart a comprehensive training, not just the first stages.
By Terry Wheeler